Customer Service Administrative Assistant
Resume:
Diana Rios
**** * **** ******, ******** City, CA 91950
*********@*****.***
Demonstrated achiever with exceptional knowledge of respiratory therapy practices,
Summary
•
customer service practices, patient care and healthcare trade regulations.
1. Registered Respiratory Therapist (RRT).
2. Skilled at learning new concepts quickly, working well under pressure, and
communicating ideas clearly and effectively.
3. Extensive computer training, including knowledge of multiple networking
environments and business software packages.
4.
Associate Degree in Respiratory Care 2011 2013
Education
Concorde Career College, San Diego, CA
3.8 GPA
2010
High School Diploma
Sweetwater High School, National City, CA
3.5 GPA
Career History & Accomplishments
Sharp Coronado Hospital, San Diego, Ca 2012 2013
(Externship)
1. Provided respiratory treatments including pulmonary secretions
clearances, and aerosol therapy.
2. Draw arterial blood for lab processing.
3. Played key role in CPR emergency response while maintaining calm
composure.
5. Familiarized and utilized AIDET and the 12 behavior standards.
Rady Children’s Hospital, San Diego, Ca 2012 2013
(Externship)
1. Provided respiratory care to children and infants within the NICU and
PICU
2. Served as interpreter for Spanish speaking patients and their families.
3. Performed monitoring and diagnostic techniques relevant to Respiratory
Care.
4. Assisted in intubation of the infant/child and set up the modalities of the
ventilator
5. Reviewed company compliance with all applicable customs laws and
procedures.
6. Provided Chest physical therapy either manually or with percussed
devices.
7.
Winsor Garden Rehabilitation and Sub Acute, San Diego, Ca 2012
(Externship)
1. Responsible for administering daily respiratory treatments along with
explanation of the reasoning for the treatment
2. Suctioning of patients PRN when secretion was present.
8. CPT coding
9. Handling of complaints appropriately
10. Draw arterial blood for lab processing
11.
South Western College ROP, San Diego, Ca.
12.
2010
Medical and Administrative Assistant
13.
14. Completion of medical assistant education
15. Training in medical administrative work
16. Multitasking and verbal communication was applied
17. Type 40 wpm
18.
Scripps Mercy Hospital, Chula Vista, Ca.
19.
(Intern)
20.
21. Worked in the administrative department, filling, scheduling meeting,
answering phones.
22. Organization played an important role on a daily basis
23. Quick to answer questions at hand while maintaining a calm composure
24.
25.
Additional Information:
26. BLS and ACLS Certified
27. Fluent in English and Spanish
28. Associate Degree in Science of RT
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