Customer Service Mechanical Engineering

BENITA FORSUH MAFORZANG

***** ******* ***** **. ****: 202-***-****

Cypress TX, 77429 ************@*****.***

OBJECTIVE

To secure an internship in the mechanical engineering field preferably in design or major project engineering

with a reputable company that demonstrates integrity and excellence.

.

EDUCATION

Prairie View A&M University Prairie View, TX Cumulative GPA:

3.06/4.0

B.S. in Mechanical Engineering Graduation: May 2016

EXPERIENCE

KEVIN F. PATCHA LLC Houston, Texas March 2011-

May 2012

Office Assistant

• Provided exceptional customer service and business communication skills (oral and written), through

detailed fact finding interactions with clients and attorney.

• Assisted attorney with trial preparations, maintaining files and performing photocopying and filing;

detail oriented with ability to multi-task, prioritize and meet deadlines with large workload and tight turnaround, with

sound follow-up.

• Expeditiously and accurately typed, edited and formatted a variety of legal documents.

CVS Pharmacy Cypress, Texas April 2011-March

2012

Customer Service Representative -Copy and Print Center

• Responsible for compliance with applicable copyright laws; screens materials presented for copying.

• As Key Operator, identified equipment problems, performed minor repairs to xerographic equipment or arranged for

repair service; operated high volume xerographic equipment as needed.

• Responsible for oversight of instructional and administrative materials produced at Copy Center;

managed billing for services; ensured quality control for completed orders.

• Created and completed customers’ orders, inventories and supply procurement.

C&S Care Service Houston, Texas Jan. 2011-Dec. 2013

Certified Nursing Assistant (CNA)

• Provided skilled nursing care for at-home hospice care patients to include bathing, dressing, hygiene, skin care,

toileting, feeding, room cleanliness and safety, and laundry duties.

• Reported medical procedures, status of patient and charting overview to the charge nurse and agency.

• Provided constant patient medical and mental status follow-up to the family or caregiver.

• Ensured my patients were provided compassionate, exceptional and dignified end of life care.

LEADERSHIP

• Treasurer-Cameroon Students’ Association (CAMSA-USA) July 2012 to Present

• Coordinator-Divine Mercy Youth Choir, Houston Texas April 2011 to Present

• Member of the International Student Association (ISA)

• Member of the National Society of Black Engineers(NSBE)

SKILLS

Software: Microsoft Office Suite NX-7.5 ANSYS Microsoft C++

Safety: First aid certification Cardio Pulmonary Resuscitation (CPR)

LICENSE

Certified Nursing Assistant (CNA) State: Maryland

Pharmacy Technician Certification State: Texas

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