Dennisha Denson
Houston, Tx 77090
********.*******@*****.***
OBJECTIVE: Professional seeking to obtain a challenging position in
an office setting leveraging training, and past work
experience.
EDUCATION: ATI Career Training Center
North Richland Hills, TX
Medical Billing and Coding, Diploma, 7/2010
Trinity Valley Community College
Athens, TX
Business Administration, 8/2003
Cleveland High School
Cleveland, TX
Diploma, 6/2003
CERTIFICATION: Nationally Registered Certified Coding Specialist, 2010
SKILLS & SPECIAL TRAINING:
CCS Certification UB 92 ICD-9
CPT-4 HCPCS HCFA 1500
CMS 1500 Medical Terminology Physiology/Anatomy
Medical Billing Medical Insurance MS Office Suite
EXPERIENCE:
Aon The Woodlands, Tx
2012-Present Customer Service Respresentative
Assist customers with starting the process
of receiving there retirement; Provide
Excellent customer service, Very
knowledgeable of the criteria that is
needed for the job; On Floor Supervisor in
which I assist with escalations
New Caney, TX
Flying J
2009-Present Manager
Greet customers; maintain products, meet quota in customer service and
sales, train employees, manage cash flow and taking personal information.
YMCA Athens, TX
2010-2011 Receptionist
Answered multiple phone lines, filed
papers, typing, faxing, copying, scheduled
events, quick books,and customer service Houston, TX
NCO
2007-2009 Sales Representative
Provided customer service by giving them the knowledge of computers before the
sale, Met a 50% quota per month, maximized sales by up selling products.
Wal-Mart
Porter, TX
2005-2007
Cashier/Sales Associate
Customer service by greeting customers, handled cash flow and maintained a
clean environment. Recommend items with the knowledge of products.