Customer Service Sales

Gerardo Angulo

Stanton, CA

***********@*****.*** - 714-***-****

Seeking a position as a law clerk in the field of criminal law and science to develop, promote, and manage

personnel in fields of criminal law.

WORK EXPERIENCE

Inventory Control Specialist

C & D Zodiac Aerospace - Garden Grove, CA - November 2011 to Present

Inventories, cut steel, aluminum, and plastics for aerospace components. Receiving goods

Sales Manager

Casa de Ceramica - Santa Ana, CA - June 2006 to November 2011

Increased sales by 70%. Conducted show room presentations. Controlled receiving, shipping, inventory

and warehouse. Searched for materials to meet customers' specifications. Resolved customer complaints.

Prepared daily closing reports. Made bank deposits, processed accounts receivable, collections and returns.

Supervised all store operations.

Sales Manager

ISN Appraisals - Santa Ana, CA - May 2005 to June 2006

Made cold calls to new customers (loan officers) to offer our appraisal services. Obtained information for

properties to be appraised such as flood insurance coverage and comparable pricing to determine value.

Entered all data for the entire office. Supported customer service.

Sales Representative

Leather Contract Furniture - Fountain Valley, CA - June 1998 to May 2005

Conducted show room presentations and made sales. Performed warehouse duties such as receiving and

shipping leather furniture. Controlled inventory, inspected new merchandise, managed office through routine

administrative functions, made bank deposits. Opened and closed store daily. Provided excellent customer

service.

Warehouse Manager

Procom Technology - Irvine, CA - April 1990 to May 1998

Supervised and controlled entire warehouse including shipping and receiving and inventory control. Supervised

RMA (returns) department. Worked with the Engineering department to check revision numbers for computer

hardware and static on computer stations. Made sales calls to obtain new customers. Supervised trade shows.

EDUCATION

Associate of Arts in Liberal Arts

Santa Ana College

Bachelors in Criminal Justice

University of Phoenix

Masters

Criminal Justice Science University of Phoenix

ADDITIONAL INFORMATION

SUMMARY OF SKILLS

• Personnel, sales and operations management experience

• Extensive inside/outside sales experience including telemarketing

• Routine clerical and administrative projects

• Knowledge of MS Word/Excel/PowerPoint

• Data management with MAS 90, Anzio, Royal 4

• Customer service and communication in English and Spanish

Contact this candidate