Business Analyst

Vicky Beauchem

Morton, IL

OBJECTIVE

Experienced Business Analyst looking for the opportunity to make a

difference in your organization by bringing enthusiasm, passion and

expertise to the forefront of a leading company to help streamline and

improve processes, and reduce the bottom line.

KEY SKILLS

. Strong Analytical and Critical Thinking Skills

. Knowledge in Project Management and Operations Management

. Excellent Communication Skills

. Outstanding Documentation Abilities

. Exceptional Team Player

. Technical Aptitude

PROFESSIONAL EXPERIENCE

Global Source IT (State Farm) Bloomington, IL 61701

Dec 2012 - Current

Business Analyst Business Intelligence Guided Solutions

. Developed concise, well received Business and Functional Requirements

for multiple lines of business as part of newly formed Business

Intelligence/Data Analytics team

. Collaborated successfully with project team partners in multiple

geographic locations to create, modify, and enhance superior project

deliverables

. Joined forces with project managers and business leads to clarify and

manage project scope, risks, and communications

. Successfully documented dialogue during facilitated sessions with

business partners from multiple lines of business to translate into

business questions and requirements

STL (Country Financial) Bloomington, IL 61701

Jan 2012 - Dec 2012

Business Analyst ITS (Information Technology Services)

. Provided expert analysis and testing for project and support

activities ensuring objectives and needs were met

. Consistently went above and beyond to ensure problems were detected,

investigated and resolved

. Worked collaboratively with ITS developers and business

representatives to find creative options and alternatives to meet

business objectives providing maximum benefit to customers and

business partners

. Collaborated effectively with project team members consisting of IT

Managers, business project managers, business leads, developers, other

business analysts and testers to assure business analysis deliverables

contain the appropriate quality and content to achieve business

objectives.

. Utilized excellent analysis techniques to facilitate a balance of

business value, cost, risk and innovation when developing business

requirements

. Worked collaboratively with ITS development team to develop solution

options, corresponding requirements and testing activities that

support development process

. Streamlined and enhanced existing business processes and development

of new business processes

TekSystems (State Farm) Bloomington, IL 61701

May - Dec 2011

Business Analyst Portfolio Process Administration/Information Services

. Provided superior support for Notes Database Application custom

designed tool housing enterprise project portfolio information. The

Work Initiation Tool (WIT) contains project planning data and

information. The Portfolio Funding Tool (PFT) contains project

funding information. Worked with Business Partners to validate data

and dollar amounts

. Proposed and created On-Demand Cognos Report to assist leadership in

monitoring and maintaining Service Management Metrics and Reports

. Created, tracked and monitored Request and Incident ticket metrics to

assist in developing self help knowledge items

. Analyzed and Reviewed year to date metrics for trending purposes

. Proposed, created and maintained team SharePoint site

CATERPILLAR INC. Peoria, Illinois 61630

1989 - 2011

Last two work assignment at Caterpillar:

HR Process Support Representative Aug

2010 - Mar 2011

Shared Services Distribution Team/Human Resources

. Initiated effort to automate and streamline new employee set up

process

. Updated PeopleSoft 8.9 database for global workforce 65,000+ employees

. Audited I-9 forms, Employee History Folders, Access Database

. Provided Subject Matter Expertise for Internal Audit process

. Generated reports in Cognos, crystal reports, ERNET, Peregrine

Business Analyst

2006 - 2009

DB2 Team/Technical Infrastructure/Global Information Services

* Reduced turn around time for access to key files by facilitating 6

Sigma project to automate approvals

* Improved team website by proposing updates to documentation and

creating templates for the team to work from to help standardize

documents and communications

* Acted as the global contact for DB2 z/OS Security, SOX Auditing,

Operational Level Agreement and Service Level Agreement for DB2 team

* Analyzed and Extracted DB2 compliance metrics for Operational &

Service Level Agreements

EDUCATION

Bachelor of Science Bradley University Peoria, Illinois

Major: Organizational Communication Minor: English (Professional

Writing)

Graduated Magna cum Laude GPA 3.61/4.0, May 2008

Certification: Certified 6Sigma Green Belt

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