Customer Service Sales
Resume:
Ashlee Williams
**** **** ***** ***** ***. ****, Houston, Texas77012 (C) 713-***-****
**********@*****.***@yahoo.com
Professional Summary
*Positive attitude, able to go above and beyond for customer satisfaction.
*Skilled in problem solution, time and asset management and team leadership.
*Strong administrative and visual merchandising skills, with keen attention to detail.
*Excellent verbal and written communication skills.
*Receive payment by cash, check, credit cards, vouchers, or automatic debits.
*Greet customers entering establishments.
*Answer customers' questions, and provide information on procedures or policies.
*Request information or assistance using paging systems.
*Check to ensure that appropriate changes were made to resolve customers' problems.
*Motivated customer service specialist with over three years retail experience in a fast-
paced, team-based environment.
* Reliable and hardworking cutomer service representative committed to getting each job
done as quickly, efficiently and safely as possible.
*Establish or identify prices of goods, services or admission, and tabulate bills using
calculators, cash registers, or optical price scanners.
*Count money in cash drawers at the beginning of shifts to ensure that amounts are
correct and that there is adequate change
*Confer with customers by telephone or in person to provide information about products
or services, take or enter orders, cancel orders, or obtain details of complaints
*Resolve customers' service or billing complaints by performing activities such as
exchanging merchandise, refunding money, or adjusting bills.
*Motivated retail sales professional with three years of outstanding customer service
experience.
*Demonstrated sales leader, with the ability to consistently surpass goals and build client
base.
Skills
Deadline-driven
•
Creative problem solver
•
Computer skilled
•
Exceptional communication skills
•
Material handling
•
Strong client relations
•
Microsoft Word, Internet
•
Training development aptitude
•
Excel, Pwerpoint, Outlook
•
Strong client relations
•
Team leader
•
Local/state health laws knowledge
•
Hard working and self-motivated
•
Strategic sales knowledge
•
Organized
•
Great client relations
•
Fast learner
•
Expert customer service
•
Analytical thinker
•
Work History
*Cashier 02/2010 to 02/2012
Lubys Fudruckers – 9797 South Post Oak
*Server 12/2012 to 02/2014
Dot Coffee Shop – 7006 Interstate 45
*Retail Sales Associate 02/2014 to Current
Ross Clothing Store – 570 Gulfgate Center Mall
Education
*High School Diploma: 2011 Willowridge High School – 16301 Chimney Rock
Contact this candidate