Customer Service Medical
Resume:
Telisa Langford
**** ********* **. *********, ** 48198 734-***-****
**************@*****.***
OBJECTIVE:
To obtain a permanent full time position that will allow me to utilize my experience, education
and skills, while furthering my knowledge and experience.
EDUCATION:
Medical Administration and Billing
Dorsey Schools (ACICS Accredited) 1/2010-12/2010 Wayne,
MI
SKILLS:
• •
Medical terminology Chart filing/pulling
• •
ICD-9-CM Patient registration/check-out
• •
HCPC E. Thomas & C/Snap
EMPLOYMENT EXPERIENCE:
Assembler
Terumo 3/2012 – Present Ann Arbor, MI
Responsible for gluing tips and connecters for medical devices; blowing and inspecting tubes,
parts and bags; pack tubes; read and pass testing on FDA required procedures; ensure sanitation
by gowning before entering the clean room; perform custodial services as needed.
Medical Biller (Intern/Volunteer)
My Home Doctor, P.C. 11/2010 – 12/2011 Ypsilanti, MI
Responsible for billing evaluation and management of care: lavatory work, medical diagnostic
on multiple and single test with modifiers as needed. In charge of billing for: follow up care,
post medical payment, verifying medical insurance, scheduling patient appointment, calling to
verify next day appointment, faxing, copying, using multi-line phone, and scanning.
Grinder/Line Technician
Associated Springs 1/2000 – 8/2008 Saline, MI
Performed various test on springs, inspected parts for shipment to companies also responsible for
change over, filling in as team leader and working in various departments.
Customer Service Representative
Kitty Hawk Cargo 11/1998 – 6/1999 Ypsilanti, MI
Received incoming calls to book freight, data entry, resolved discrepancies, and send out proof
of Delivery (POD), filing, and performed miscellaneous clerical duties.
Fax Coordinator
Interfirst Mortgage Company 9/1996 – 6/1998 Ann Arbor, MI
Responsible for order processing, tracked, and updated flood certificates for mortgage loans.
References available upon request
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