Quality Assurance Software

Syleesia Templemon

Software Test Engineer

Philadelphia, PA

**********@*****.*** - 267-***-****

WORK EXPERIENCE

Software Test Engineer

American Cybersystems - Duluth, GA - 2012 to 2012

2012

• Wrote test procedures and performed test case validations, DB2 test validations, and mainframe testing on

Accountable Care Organizations and Medicare Shared Savings Program for a Northrop Grumman contract to

support the Centers for Medicare/Medicaid Systems (CMS)

• Met all release deadlines and interacted effectively in a team environment to resolve defects and provide

test results

• Ensured defect-free software by providing a quality test environment using mainframe test validation, DB2

validation and test execution

Senior Software Analyst

General Dynamics - Towson, MD - 2011 to 2012

Investigated and resolved operational problems in support of Health Information Technology Systems/CMS

client

• Tested web-based applications using Quality Center and Agile software for submitting requirements, test

cases, test execution and defect reporting and resolution

• Maintained software quality by performing quality assurance, 508 and web proxy testing through using Oracle

Business Intelligence Enterprise Edition, (OBIEE), Informatica, Worklist tools & Soap UI

Functional Test Engineer

Ultrarad Corporation - West Berlin, NJ - 2010 to 2011

Supported test process capability and yield improvement by documenting and maintaining test related

processes in an ISO 9000 environment

• Designed test process in coordination with test team and project managers

• Continuously evaluated and improved test routines for efficiency and productivity, demonstrating strong

knowledge of software and test instruments

• Improved efficiency of test suites by 70% and ensured quality software by performing manual testing as

needed

Test Manager

FRC Corporation - Springfield, VA - 2009 to 2009

2009

• Directed integrated product teams in scheduling and completing testing on multiple enhancements for

Transportation Coordinator's Automated Information for Movements system for the Department of Defense

and US Army, used for military transportation from base to base across the US

• Developed systems integration and test case procedures

• Defined test environment configurations and planned and conducted M2, system integration, and

performance testing

• Performed and directed IPT testing for scheduled software releases, consulting with Information Technology

operations and development on test environment installation and procedure setup for software releases and

final deliverables

• Focused on test planning, test metrics, build/turnover review and defects for each release

• Met all established deadlines by supervising 7 software testers and managing the test team to test all

software deliverables through using test strategies, defect reporting and functional testing according to user

requirements

• Mitigated risks for projected issues in the test environment, including platforms available to deploy releases,

and resolved defects by conducting comprehensive testing for all scheduled enhancements

Quality Assurance (QA) Manager

SRA International, Inc - Washington, DC - 2008 to 2008

2008

• Developed a quality assurance process for support of the US Citizenship and Immigration Services Office of

Technology and provided quality assurance support including release and change management coordination.

Tracked IT tasks and processes assigned to the image lab for implementation

• Tested, deployed, and participated in release management calls for technical/release readiness reviews

• Coordinated internal image laptop processes and procedures and reviewed required documentation prior

to release

• Interacted with clients to coordinate functionality of enhancements and made recommendations regarding

laptop enhancements

• Formalized software version control for each desktop enhancement through a quality assurance process by

producing a QA manual formalizing processes and procedures for Image Lab Implementation

Senior Tester

Pragmatics, Inc - Springfield, VA - 2008 to 2008

2008

• Managed project and tested activities against functional requirements using virtual, web-based, mainframe

and client server environments to support the Customs and Border Protection (CBP) agency for Windows

infrastructure environment and various client server application products

• Used Oracle VM firmware to access Windows servers for testing multiple operations systems

• Developed test cases, test plans, test acceptance reports and defect reports for tested systems

• Demonstrated expertise in Windows infrastructure testing and Windows 2003 server

• Completed multiple projects on behalf of CBP by serving as Test Lead, managing 3 test technicians, and

coordinating with development teams and project managers

• Deployed a quality system through establishment of a virtual testing environment by initiating use of VM

firmware and interacted with developers to resolve defects

Test Analyst

Tech USA - Alexandria, VA - 2007 to 2008

Managed test event and test model product schedules to ensure correlation with business requirements

• Negotiated requirements testing with external working groups

• Tested Acquisition Procurement Software used by US Army staff for the Department of Defense and provided

SAP Enterprise Resource Planning solution testing for the US Army

• Led the user test event phase, quality assurance test conditions, test scenarios and test scripts

• Managed deliverables via a SharePoint Portal by importing test cases, test scripts and test conditions into

the Quality Center

• Modified functional requirements for deliverable documents by using Temps and Evaluation Master Plan

Procedures (TEMP) and Criteria Measures of Effectiveness and Suitability (COICS)

• Supported functional and technical teams in proven testing practices and procedures for ERP implementation

by maintaining a 2,500 item test script catalog and cataloging over 2,800 technical and functional test

requirements

• Successfully met deadlines within budget constraints by prioritizing, scheduling, and delegating tasks to staff

• Supported a web-based legacy system by using technologies including Quality Center, SharePoint Portal,

and Windows Infrastructure

Software Tester

VMD Systems Integrators - Fairfax, VA - 2006 to 2007

Tested and evaluated Prism web-based applications for Federal Aviation Administration (FAA) users and

created requisition contracts for modification, release and award in support of the FAA Information Technology

Office

• Reported on all maintenance release defects, created test scripts and ensured valid fund obligation testing

• Communicated procurements processes to stakeholders and ensured testing quality prior to system

deployment

• Interacted and served as liaison with software developers, business analysts and software testers

• Used Windows Infrastructure and Delphi Financials technologies

• Deployed quality software product into production by ensuring defect-free software enhancements for FAA

through mastering Prism web-based software processes

Software Tester

Bart and Associates - Suitland, MD - 2004 to 2006

Developed and executed test conditions and documented results to support the Department of Commerce,

Administrative and Management Services Division (AMSD)

• Submitted required scripts to test conditions, defects and SQL results

• Notified team leader when to place the system in a production environment

• Tested and evaluated financial system software for user functionality and deficiency identification, consulting

with developers to independently verify and validate testing to define system requirements

• Executed SQL series to test conditions, monitored corrective actions and follow-up testing activities, and

reviewed and recommended deliverable adjustments to ensure compliance with SDLC requirements

• Established an effective test execution process by successfully submitting requirements, test cases and

defects for all software releases through using Test Director and submitting requests for peer reviews to test

leads

Software Test Technician

AC Technologies - Fairfax, VA - 2004 to 2004

2004

• Tested US Postal Service software enhancements by developing an RTM Matrix and collaborating test scripts

with requirements

• Conducted IV and V system functionality and regression testing to update requirements documents for newly

developed software

• Performed all quality assurance testing including planning and implementation of software test plans, test

case execution, scripts, data collection, created test cases, requirements analysis, and reported defects

• Defined test scenarios and developed test objective plans by consulting with quality assurance test case

designers, project managers, business analysts, architects, and team lead developers

Senior Systems Analyst

Universal Systems and Technology - Alexandria, VA - 2002 to 2004

Analyzed software builds using Oracle reports and forms and tracked all system lifecycles using PVCS

Dimensions in support of the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF), Information

Technology Division

• Acted as Team Lead to manage system testing and new hire training in regular Team Lead's absence

• Reviewed deliverable documents, designed test cases and built and initial Test Director Database hierarchy

• Documented graphical user interface traversal steps for functional tests

• Contributed to ATF-wide software enhancements to provide quality software to users by accurately analyzing

systems and providing quality assurance for law enforcement and financial software systems through analysis,

test case creation, test execution and defect reporting

• Ensured continuation of quality assurance measures by training new hires and supervising 5-7 analysts

• Met release requirements and customer needs by managing software releases in coordination with

government liaison

Systems Analyst

Quality Technology, Inc - Largo, MD - 1999 to 2002

Provided end-user support to ATF agents and investigators for all software, onsite and remotely using Tivoli

• Provided quality assurance testing for all software enhancements for NFORCE and NSPECT software, used

for crime scene investigations by testing user requirements

• Supported helpdesk in a timely and efficient manner and documented all calls by using iHeat

• Set up labs for training agents and investigators by installing latest versions of software and bug fixes

• Ensured NFORCE and NSPECT software quality by testing software and identifying defects in software

releases

EDUCATION

Master of Arts in Management Information Systems

Webster University - St. Louis, MO

Bachelor of Business Administration

University Of Maryland - Princess Anne, MD

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