Customer Service Sales

T ameka Barnett

**** *. **** ***** 312-***-****

Chicago, I L 60652 *******.******@*****.***

OBJECT I V E

To obtain an operationally focused management position that utilizes my current range of skills, enables me to acquire

new skills, and provides an opportunity for future advancement. M y comprehensive expertise allows me to be

determined, focused and a dependable employee, with leadership, self efficiency and dependability qualities.

P ROFESSIONAL EXPER I ENCE

ThyssenK rupp Elevator December 2011 – P resent

Service Operation Coordinator /Safety Inspection Scheduler

• Coordinating and scheduling mandated tests and inspection with third party state inspector(s). Assist

compliance in all code violations issued on elevators

• Support billable and non-billable repair process, including scheduling man-power labor for all repair work

• Maintaining accounts payable, including purchase orders or goods receipt, processing vendors invoices and

requests, as well as assisting with inventory management

• Providing field support for technicians in related issues with PDA and dispatching

• Scheduling manpower repair work with field mechanics

• Support sales team as needed

• Assisting the Operations Manager with Cost Analysis and P&L issues

• Processing payroll, collecting & reviewing time from field employees, ensuring accuracy, making corrections

w hen necessary, and submitting it to the payroll office

• Coordination of repairs and to ensure the efficient operation of the department

• Supply chain/Inventory management

• Purchasing of Service Parts as needed comparing pricing, reliability, and quality of Preferred Vendors

• Major Account coordination including United States Steel Corp, Home Depot, Nestle, etc.

ThyssenK rupp Elevator (temp assignment) Februa ry 2010 – December 2011

Safety Inspection Scheduler

• Part of two person safety compliance team for Service Operations

• Assisted with scheduling and coordinating approximately 60-70 safety inspections per week

• Responsible for compiling all back up documents in preparation for billing invoices to customers, generating

requisitions for purchase orders

• Responsible for updating company database daily, along with filing necessary documents in contract folders

• Responsible for dispatching weekly safety inspection tickets to elevator technician

T ameka Barnett

3248 W. 84th Place 312-***-****

Chicago, I L 60652 *******.******@*****.***

Near North National T i tle L LC M ay 2003 – November 2008

Construction Escrow Administrator

• Researched t it le for mechanic lien claims, foreclosures and recorded legal documents

• Resolved construction issues with residential and commercial escrow accounts

• Examined mechanics lien waivers, owner and general contractors statements

• Maintained, balanced and prepared approximately 100 construction escrow accounts and as well, as executing

one shot escrow accounts

• Provided office support as needed

E D UCAT IO N

Spoon River College, Macomb, I L August 2002- May 2004

General Studies for Associates Program

R ichard J Daley College, Chicago, I L August 2005- May 2006

General Studies for Associates Program

Bogan High School, Chicago, I L August 1998-June 2002

SK I L LS

Microsoft Office (WORD, EXCEL, Outlook, PowerPoint, Access, Publisher), ORACLE, Adobe Acrobat Writer, Inventory

Control, Sales Training, Customer Service

REFERENCES

Sharlon Bailes Department Supervisor N NNT, Chicago, I L 312-***-**** Previous

Supervisor

Jacque Espinoza New Installation Coor. Thyssenkrupp, Lombard, I L 630-***-**** Current Co-worker

K ristin Ruane P roject Management ThyssenKrupp, Lombard, I L 630-***-**** Current Co-worker

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