Sales Customer Service

Linda McGuirk

Grand Prairie, Texas *****

469-***-**** *******.**@*****.***

Summary

Extensive Administrative Support experience. Strong organizational and

planning skills with abilities in contract processing, office support, and

project management. Demonstrated success communicating and liaising across

all department levels, and discretely handling confidential information.

Effective at working independently or collaborating with a team to complete

projects on schedule.

Professional Experience

Valassis, Inc. 2004 - 2013

Sales Assistant

Provided prospecting, client contract management and tracking product sales

support to 2 Sales Directors and 12 Sales Executives to achieve a $40

million annual revenue target.

. Executed average of 250 client contracts per year; structured and managed

account setups daily.

. Communicated company policy and procedure changes and updates to Sales,

Customer Service, and Production.

. Analyzed and adjusted Sales compensation reporting.

. Managed all travel arrangements and processed monthly expense reports.

. Coordinated frequent meetings and events that included local and remote

attendees, selected an internal or external site, confirmed facility

arrangements, managed food distribution and facilitated participant

coordination.

. Prepared all meeting documents; creating cover sheets, proofing, printing

and binding presentations, formatting and printing Excel spreadsheets,

maps, and Word documents.

. Improved the complexity of tracking training modules by printing,

compiling and structuring training notebooks for Sales teams and

Marketing personnel.

. Processed confidential HR paperwork, PTO forms, attendance records, and

employee performance review forms.

NEC America, Inc. 1990 - 2004

Senior Material Planner, 1994 - 2004

Maintained multi-million dollar raw material inventory for production of

phone systems and phones, coordinating timely shipments from vendors and

prioritizing job picks and work orders.

. Reviewed raw material requirements and prepared purchase requisitions.

. Tracked and produced material backorders for production jobs and repair

centers.

. Worked closely with engineering on consistently improving assembly

techniques and assembly drawings in order to achieve challenging

production quality and efficiency goals.

. Controlled inventory integrity using internal resources to identify and

resolve discrepancies.

. Planned and distributed master schedule for production jobs.

. Initiated job picks to warehouse, prioritized job shipments and tracked

jobs through completion.

Training Coordinator, 1990 - 1994

Delivered administrative support to System Technical Trainers, maintained

student data base, managed training class calendar, facilitated student

enrollment and attendance and made all updates to test materials, keeping

integrity of test content.

. Supplied instructors with course materials such as training class tests

and manuals.

. Tracked all student activity including training classes completed, test

grades and personal information.

. Scheduled training classes on a national scale and coordinated student

participation.

Technical Skills

Microsoft Word, Excel, PowerPoint & Outlook Adobe Acrobat Microsoft

Live Meeting Oracle

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