Medical Assistant

Carlette Holmes

***** *********** *****, ***. **** Houston, TX 77077 713-***-****

**************@*****.***

EXPERIENCED MEDICAL OFFICE PROFESSIONAL

Objective

To join a professional team working in a healthcare environment where work

experience and education can be utilized to perform front and back office

tasks while adding value and achieving business goals.

Education

FORTIS COLLEGE ONLINE, Centerville, OH

Associate of Applied Science, Medical Billing and Coding, April 2014

Relevant coursework included: ICD-9/CPT Coding, Insurance Verification,

Medical Records Management, HIPPA, HCPCS compliance and credentialing,

Anatomy and Physiology, Medical Transcription, Electronic Medical Office

Procedures

MED VANCE INSTITUTE, Baton Rouge, LA

Medical Assistant Training, 2011

Professional Experience

Dean's Professional Services MHRBJ Clinic, Sugarland, TX 2013 - 2014

Front Desk Medical Assistant

. Greeted patients and checked them in upon arrival. Updated patient

information in medical database. Assisted patients in the use of the

kiosk to provide personal information.

. Scheduled appointments and entered insurance information into the

medical database in a timely and accurate manner.

. Complied with and obtained signatures on all necessary patient forms.

Baton Rouge Hematology Clinic, Baton Rouge, LA 2012 -

2012

Medical Assistant, Front and Back Office Support

. Created and executed projects utilizing Microsoft Office programs

including Word, Excel and PowerPoint; prepared correspondence;

coordinated meetings.

. Facilitated communication between clinic staff and providers while

providing data on patient statuses.

. Scheduled and greeted patients; answered high volume of telephone

calls; purchased supplies and performed data entry.

. Maintained referral tracking system; identified and resolved problems

to reduce delays in patient treatment.

. Performed and documented patient vital signs and prepared patient for

the physician's examination.

. Recorded medical history, vital statistics, and test results using

electronic medical records.

. Promoted a culture of safety for patients and associates through

proper identification, proper reporting, documentation and prevention

of medical errors.

Health Care Center, Baton Rouge, LA 2006 - 2012

Health Assistant

. Assisted Registered Nurse with vision and audiology screenings.

. Organized monthly staff meetings and training on new procedures.

. Provided high level of quality care to patients.

. Utilized discretion when handling patient records and entering data

into electronic medical records.

Our Lady of the Lake Hospital, Baton Rouge, LA 2004 -

2006

Patient Care Assistant/Receptionist

. Assisted patients with authorizations for procedures, referrals for

specialists and updating medical records.

. Provided administrative support to physicians and staff including the

completion of projects utilizing Microsoft Office software.

. Utilized problem solving skills, critical thinking and customer

service skills.

. Adapted to the needs of the department and performed tasks with a high

level of attention to detail.

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