Administrative Assistant Manager

Suhasini(Sue)Bathini

**** ******* **** *****, ******** Park, CA91754 * **********@*****.**** 323-***-**** Mobile

Personal Profile

I offer excellent administrative and secretarial skills with ability to multi-task and communicate in a professional manner using the knowledge, technical skills and expertise gained through many years of work experience managing corporate executive and doctor offices while maintaining demonstrated confidentiality and work ethics.

Education

Spicer Memorial College

Bachelor of Applied Arts in Office Administration

Professional Skills

Self-motivated, experienced in instituting and conducting all phases of office procedures, organizing and coordinating projects for maximum efficiency.

Demonstrated ability to work under pressure in a fast paced environment with multiple priorities.

Ability to work independently and institute creative improvements, which allow better management of workflow while maintaining confidentiality to follow HIPAA guidelines, and company policies and procedures.

Excellent office etiquette, interpersonal communication skills with staff at all levels, customers, and vendors.

Technical Skills

Typing speed of 60 wpm

MS (Word, Excel, PowerPoint, Outlook)

Professional Experience

Family Medical Offices of Dr. Chenchugalla, M.D., P.C.,

2006-2012 ... . . . . . . . . . . . . . . . . . . Medical Office Administrator

Scheduled patient appointments, obtained pre-authorization for care services, and maintained calendar of events for the physicians and office staff, and followed up with appointment confirmations.

Interviewed patients to complete documents, case histories, and forms such as - intake and insurance, and submitted claims to insurance carriers.

Received and answered calls, routed messages and documents such as laboratory results and pharmacy requests to appropriate staff.

Ensured patient medical charts are prepared prior to appointments, exam rooms are set up, data is recorded and maintained in EMR and physician orders for medication and treatments, pertinent lab work are implemented.

Suhasini (Sue) Bathini

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Oversaw office supplies and equipment inventory are maintained while ensuring faxes are sent, mail is distributed, and copies are made and filed. Made travel arrangements, scheduled meetings, organized events, health fairs etc., and performed other related duties as assigned.

Kaiser Permanente (thru All Sources Resources Inc.,)

2002-2004 ... . . . . . . . . . . . . . . . . . . . Administrative Assistant to Unit Manager

Managed day to day operations of the UPIN/MPIN unit, external and regulatory relations, and internal relations to obtain and maintain UPIN/MPIN numbers and interfaces with the KPMAS billing department.

Ensured that the physician/healthcare practitioner has proper credentials, and verified that their licenses are valid and current.

Proactively assessed the unit and personnel, verifying and reminding all Maryland physicians of their licensure renewals with insurance company, and serviced them with related concerns by answering their calls and directing them as needed to appropriate personnel.

Ensured that each physician/healthcare practitioner has on file UPIN or has applied for one, and that their PIN is current, and that HCFA is promptly notified of changes in their membership status.

Checked for exclusion from the Medicare Program each applicant’s name, SSN, or EIN, Medicare/Medicaid numbers, and any other identification provided while entering data and maintaining proper filing system.

Scheduled and coordinated meetings, events, and appointments as required, made travel arrangements, received and distributed mail, drafted and mailed correspondence, managed office operations and any other duties as assigned.

U.S. Department of Commerce (Planning and Coordination Division)

1998-2002 . . . . . . . . . . . . . . . . . . . . . . . Executive Secretary to the Director

Responsible for daily secretarial work which included interaction and correspondence with other divisions within the Department of Commerce, preparation of technical reports, and compiling worldwide weekly commercial news for circulation to all divisions.

Coordinated department meetings, ordered office supplies, answered phones, and worked on other projects assigned by the Director.

Citizens Bank of Maryland Headquarters

1995-1998 . . . . . . . . . . . . . . . . . . . . . . . Administrative Assistant to Vice President

Performed a variety of specialized administrative tasks in managing the Technical Support Department, and provided a high level of service to internal and external customers for their inquiries with problem resolutions.

Maintained telecommunications records, coordinated subscriptions to cellular phones, and reconciled bills for approval; prepared internal directory, technical reports, and correspondence.

Scheduled appointments and conferences, and performed any other administrative projects assigned by the Vice President.

Continued

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Wm. F. Bolger Management Academy (U.S. Postal Service)

1990-1994 . . . . . . . . . . . . . . . . . . . . . . . Administrative Assistant

Performed all daily Administrative and Secretarial work including interaction and correspondence with other offices, filing, maintaining records, and reconciling monthly statements.

Prepared instructional texts and syllabi, prepared agenda and recorded minutes, made travel arrangements and reservations, prepared all major reports and directives issued by executive offices.

INTELSAT (for Shannon and Luchs)

1985-1989 . . . . . . . . . . . . . . . . . . . . . . . . Administrative Assistant

Performed all administrative, clerical, and inspection services to maintain and manage on-site administration of INTELSAT contract.

Prepared and typed all reports and correspondence as assigned by the Property Manager and Chief Engineers while maintaining employee profiles, payroll records, and leave accrual reports.

Adequately controlled, verified, and filed purchase orders and work orders; maintained and ordered necessary office supplies; resolved any inquiries and complaints made at this office very promptly.

General Skills:

She answered multiple phone lines, assisted customers with enquiries, ordered supplies, performed bookkeeping tasks, A/P, A/R, General Ledger, account reconciliation, and account analysis. She has excellent skills in data entry, research, billing, scanning, creating charts, photocopying, filing, distribution of mail, and any other tasks as assigned.

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