PHILIP MESI
Mayfield Heights, Ohio 44124
OBJECTIVE
To obtain a position working in customer service with a reputable company
Where I have a long term career and advancement opportunities.
EDUCATION
• CUYAHOGA COMMUNITY COLLEGE - Western Campus - Automotive Technology Certificate - 2013
• NORTHWOOD UNIVERSITY - Midland, Michigan - Associate of Arts Degree - Automotive Marketing and Management
• UNIVERSITY NORTWESTERN OF OHIO - Lima, Ohio - Automotive Technician Diploma – Trained professionally to repair cars
• Earned perfect attendance award while attending UNOH
WORK HISTORY
GANLEY NISSAN, Mayfield Heights, Ohio
Customer Service, Porter 2012 - 2013
• Assisted customers with their specific needs – rental car return representative
• Detailing vehicles to exceed customer expectations
• Customer shuttle service
• Worked with sales and service departments daily
• Coordinated and assisted with front office duties
SPITZER CHEVROLET - Northfield, Ohio
Service Representative 2010 - 2011
• Title and dealer trade runs
• Parts deliveries to vendors and customers
• Managed process for warranty parts, special order parts, and daily stock
• Customer shuttle service. Assisted Sales, Service and Parts daily
ADVANCE AUTO PARTS - South Euclid, Ohio 2009-2010
Customer Service Counter Sales Driver
Responsible for inside counter sales, interaction between customers, walk in -
Phone sales.
Assisted with incoming stock. Cleaned store and faced and front aisle
Diagnosed computer engine codes, battery charging system test, and battery
Installs
EMPIRE DIE CASTING - Macedonia, Ohio 2006 - 2007
Production
Punch press and Trim press operations for various automotive parts
• Maintained a clean warehouse – used professional cleaning equipment
• In house Laborer shipping and receiving experience
Qualifications:
• Diverse background
• Ability to do many tasks
• A quick learner
• Provides outstanding customer service
5+ years of experience
• Excellent Communication Skills
• Detail oriented
• Highly Dependable
• Strong work ethic
• Experience with stock and warehouse operations
• Committed to quality control of all aspects