Customer Service Manager
Resume:
Samantha GonzalesSamantha Gonzales Samantha Gonzales
*** ****** **. *** * Frankfort, IL 60423
Phone: 708-***-**** E Mail: ************@*****.***
Objective
To work in a healthy environment where I am able to thrive and help others with my excitement for organization.
Experience
Fox’s Pub 04/12 present
Completed 1 year of serving and promoted to Asst. Manager
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General help in answering phones, serving, expediting, and hosting during peak hours
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Opening and Closing duties
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Overseeing ~20 employees
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Banquet Coordinator
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Customer service
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Joliet Junior College 08/10 04/12
Student worker for Dean of Students and Photo ID
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Properly handling camera and computer equipment when transferred to Photo ID
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Completing misc. tasks given by Dean Of Students office
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America’s Best Contacts and Eyeglasses 03/08 05/10
Front Desk Receptionist
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Filing and appointment setting
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Misc. office duties
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Education
Joliet Junior College 08/08 12/12
Obtained Certification of Completion in Hospitality Management, Certification of Achievement in Hospitality Management,
Associates in General Studies, and Associates in Applied Science of Hospitality Management.
Lincoln Way Central High School 08/04 05/08
Completed 4 years of general studies with a 3.2 GPA. Participated in Guitar Ensemble for 2 years and was an aide to Music
Dept.
Skills
Skilled in Microsoft Office, 3 years of planning and scheduling local music shows (about 50 70 total) for local venues, 1 year
of successful assisting to Owner, General Manager, and Director of Operations of Fox’s On Wolf, adaptability, excellent
phone voice and patience
References
Page 2
Scott Wolz, Wolz Electronics Owner
Eric Rose, Parmesan’s District Manager
Contact this candidate