Nurse Care

JOYCE R HILLIAN BROTHERTON

**** ******* *****, *********, ******** 21214 1616 H: 410-***-**** C: 443-***-**** *************@*****.***

Professional Summary

** ***** ********* ********** **********, 9 years diverse nursing experience and

leadership in ambulatory care, disease management and hospice/palliative care. Seeking

nursing positions that will grant me the privilege to educate, empower and assist patients and

colleagues and utilize my Hospice and Palliative Care Nurse certification.

Licenses

Current Nursing License for Maryland

Current Nursing License for Washington, DC

Skill Highlights

Certification Hospice and Palliative Great ability to communicate with

Care frightened patients and family

Current CPR members

Educating, providing care and comfort

to patients at their level of acceptance

and communication abilities

Professional Experience

Admissions Liaison Jul 2013 to Oct 2013

Vitas Innovative Hospice Washington, D C

Provided information, support and service to patients, family members, case managers,

physicians (office and hospital) and Kaiser Permanente personnel regarding Vitas, its purpose,

services provided during admission and care thereafter. Acted as additional source of

information to family as needed after admission and assisted case management staff with

special needs of patient and family members.

Palliative Care Clinical Coordinator Sep 2010 to Jun 2013

Providence Hospital Washington, D C

Patients referred by physicians for a palliative care consult were provided with the holistic,

interdisciplinary approach of the palliative care team to assess their need for palliative care

services.

Coordinated quarterly Palliative Care Ground Rounds attended by invited guests, physicians,

interns and nursing staff. Became the point person for case managers and nursing staff to

inquire about palliative care situations not yet referred.

Community Liaison Jun 2009 to Mar 2010

Community Hospices of Maryland White Marsh, D C

Presentations and seminars held for providers, patients, caregivers and nurses in community

settings regarding hospice care and how it is underutilized. Created powerpoint presentations

for lay persons to learn about hospice care and its provisions.

Coordinated the entire process for hospice patients' admissions between the discharge

facility, the referring physician, Community Hospice personnel and the patient and family.

After Hours On Call Nurse Jun 2008 to May 2009

Gilchrist Hospice White Marsh, D C

As an After Hours Nurse, it was my unique responsibility to provide hospice care and services

to patients and their caregivers who have an urgent need during the evening and night hours.

Provided calm information and support to family members during frantic night calls and

visits. Death visits, comfort care, triage information by phone for the patient or caregiver,

emotional support for caregivers. Often requested specifically by family members in my off hours.

Clinical RN May 2004 to Sep 2008

American Healthways White Marsh, D C

Consulted, advised, encouraged as a patient advocate, speaking to insurance participants by

phone, providing evidence based education and information to enable patients to be well

informed participants in their care.

Disease Management for both commercial and Medicare patients.

Received written letters of praise from insurance members that were educated and

appreciative of my calls and health information provided.

Staff Nurse, Charge Nurse Aug 2000 to Jun 2008

Bon Secours Hospital White Marsh, D C

Worked as Charge Nurse and team member to administer excellent nursing care to patients

and provide vital information to patients and their families in this busy, dynamic, high acuity

emergency department.

Provided creative solutions and frequent encouragement for my colleagues when we were

frequently inundated with many patients and few resources during the weekend night shifts.

Student Nurse, LPN, RN Jun 1989 to Sep 1992

North Central Bronx Hospital White Marsh, D C

Began as student nurse, then LPN, then RN in the ER that included surgical, medical and

asthma areas, pediatrics, GYN and medical holding rooms.

Triage and assessment skills were perfected and trusted (as a new nurse) in triage so that

patients could appropriately be referred to same day clinic or evaluated in the Emergency

Department.

Education and Training

Bachelor of Science, Nursing, Health Services Administration 1989

Lehman College Bronx, N Y

Graduate, Leadership in Teaching

College of Notre Dame Baltimore, M D

Additional Information

New Psalmist Baptist Church, member

Delta Sigma Theta Sorority, member

I enjoy origami, kite flying, walking, my dog Kente, my cat Missy, reading, National

Geographic Channel, music. I've traveled domestically and internationally and I look forward

to traveling to Alaska, Italy and Africa.

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