John Brooks, M.B.A.

Larkspur, CO ***** ? 303-***-**** ? acdc6k@r.postjobfree.com

Senior-Level Management: Information Technology

Solutions-focused and analytical professional equipped with 16 years of

success leading teams to support operations and implement technology

solutions in pharmaceutical and healthcare industries, realizing dramatic

business improvements in alignment with organizational objectives.

Motivational and dynamic manager with broad range of experience across

business start-ups, fortune 200, military and not-for-profit in technology

implementation, operations management, financial support, contract

review/negotiations, project management and program development. Expertly

research and analyze requirements to build comprehensive and customized

solutions to achieve corporate goals. Efficiently identify methods to

streamline operations while maintaining high level of customer/client

service. Areas of expertise:

? IT Program Design ?Process Improvement ? Project Management ? Technology

Proficient ? Team Leadership

? Operations Management ? Start-up Operations ? Training/Development ? P&L

Accountability ? APICS

? Contract Negotiation ? Needs Assessment ? Financial Analysis ? Six Sigma

? Budget Administration

? Team Leadership/Motivation ? Strategic Planning ? Cost/Benefit Analysis ?

Expense Control ? Client Relations

Career Synopsis

ALLOSOURCE, Centennial, CO 2010-2014

Leading not-for-profit tissue bank (manufacturing facility) and one of the

world's largest suppliers of fresh cartilage allografts and skin used for

life-saving burn and wound care applications with over 400 employees and

six locations.

Director, Supply Chain (2013-2014)

Responsible for the overall direction and operations of the company supply

chain to include; manufacturing planning, material planning, purchasing,

inventory management and manufacturing kitting (raw material/donor).

o Managed (evaluate and negotiate) all company vendor contracts to ensure

company needs are met. Where relevant, SLAs, vendor scorecards and

metric creation were installed to confirm relationship effectiveness.

o Managed a team that has created the company's first of its kind rough cut

capacity model. The product is assisting in manpower requirements,

building expansion plans and decision modeling for new customer/product

analysis.

o Developed and implemented a manufacturing supply kitting function that

has minimized ERP system inventory transaction errors and the faster

closing of manufacturing jobs which has led to faster product

disposition.

o Directed the group in effective ERP use in inventory control, purchasing,

receiving and cycle counting.

o Member of team responsible for winning the Timberline Award from Rocky

Mountain Performance Excellence (RMPEX which is Colorado's lead into the

National Malcolm Baldridge Quality Award). Authored category 4 section

of the application and responsible for its content management including

management and analysis of company data sets throughout the 2012 and 2013

calendar years.

Director, Information Technology (2010-2013)

Member of company executive team to improve support of all functional areas

of the manufacturing company, constructed a high functioning and results

oriented team of IT professionals with an over $3.5M departmental budget

and P/L management responsibilities. The team consists of full-time

employees and consultants - all engaged in internal application

development, large scale business application implementations, cross-

functional sophisticated business analysis and process improvement, data

warehouse design and implementation, software validation, network

infrastructure planning and implementation and overall company solution

builders to resolve complex and cross-departmental operational

inefficiencies.

o Highly Successful in integrating technology and strong business

analysis/improvement plans into the company leadership's overall

strategic focus. Inclusion into a number of executive level company 3-5

year strategy planning sessions, able to successfully present,

demonstrate and prove that IT of today is a company problem solver and

business analysis driver across all functional areas. In so doing,

increased staffing by 100% to exponentially increase the technology

breadth and volume/quality of deliverables.

o Constructed a highly effective, engaged and customer oriented team of IT

professionals. Engagement and customer satisfaction were proven by

company survey scores two years in a row. Staff received mentoring,

cross-training, IT and non-IT skills training, company mission training

and company operational training so they could all work as business

analysts and better assist meeting internal customer needs.

o Leading large scale biotech application implementations that span

departments and/overall company (400+ end users and six locations).

These implementations are defined as not just application installation,

but go much deeper as project managing cross-functional teams into review

of company process, working with owners to repair inefficient process,

create lean opportunities where possible, and make sure the application

fits the business process - not the other way around. These projects

were business focused to include; Electronic Document Management

(SmartSolve), Equipment Management (in house application), Order

Management (Epicor CRM), Customer Relationship Management (Epicor CRM),

Extranet, and two separate data warehouses; one covering overall ERP

(Ross ERP) operational data and one managing our third party vendor

laboratory testing results. Over 16 years of major process

design/software application implementation experience.

o Instrumental in the search, evaluation, contract negotiation and SLA with

each of these software vendors. In addition, managed relationship with IT

managed service provider for data center operations.

o Managed an internal team of application developers (employees and

contracted partners). This involved building cross-functional alliances,

requirements creation and vetting, resource allocation and

prioritization, setting customer expectations, budget management, subject

matter expert involvement, story boards, sprint coding with SME

authentication, unit testing, documentation, IQ, OQ, PQ and training -

complete SDLC. Successful in building a number of applications to

include quality NCR and quarantine modules, smart forms with workflow,

medical records mgmt. and a production scheduling system.

o Orchestrated the technology capability implementation for 110,000 square

feet new building construction. This included vendor search, contract

negotiation and management for build out of cat 6 cabling and fiber,

conference room audio visual technology implementation and vendor

planning and management for network build.

o Overhauled the existing IT footprint and introduced/led projects such as;

company's first IP Telephony and MPLS network implementation, managed

print service project, creation and distribution of IT policy and

disaster contingency, furthermore maximized staff training to bring back

in-house certain contracted network managed services. Overall, these

projects approach annual savings of $100,000.

o Responsible to contract negotiate, manage and problem solve a number of

managed service and software application vendors. Have successfully been

able to achieve co-terminus contracts, reduced service costs, introduce

service level agreements with "reasons to terminate with cause" that

previously did not exist for company.

o Vast experience working in a regulatory compliant environment. Built a

GAMP V structured and FDA compliant (21 CFR Part 11, 1271 820, 210, 211)

software validation/testing program from the ground up. Deliverables

have been successfully proven through a number of compliance agency and

customer audits.

BioConvergence, LLC, Bloomington, Indiana 2005-2010

Privately owned provider of contract solutions for pharmaceutical and

biotech industries, with 45 employees in 2 locations.

Chief Information Officer/Chief Financial Officer/Business Owner (2008-

2010)

Lead team in areas of IT, IT Software Validation, Finance and Human

Resources delivering entire spectrum of support operations for company.

Direct company's overall IT strategy, focus and implementation, such as

enterprise application build, design and implementation, client web

portals/interfaces, metric creation, and internal policies. Work with

vendors to negotiate contracts and manage project lifecycle. Conduct

cost/benefit analyses for major purchases and contribute extensively to

infrastructure and data center design and system security. Serve as sole

ERP system administrator for inventory control and the accounting

functions. Perform software validation functions in alignment with FDA

guidelines and develop company validation policies. Deliver employee

training associated with software and validation awareness and

participation. Assist with validation inquiries during agency and client

audits.

Collaborate with external vendors and lending institutions to facilitate

financial operations and loan procurement. Control accounting department,

including accounts payable/receivable, payroll, general ledger, and

reporting utilizing Enterprise Resource Planning (CDC Software) application

as well as fixed-asset software.

o Crafted development of a one-of-a-kind, client-specific web portal system

called e-transparency, providing clients 24-hour access to web-based

tools, service ordering system and several levels of inventory reporting.

During client presentations and through feedback sessions, I have worked

with client requests to implement a third upgrade in just over 3 years to

meet their advancing demand - product has proven itself as vital in sales

and clients.

o Led team to search and implement electronic laboratory notebook software

(Agilent) for the company R&D operations. System is vital to company IT

strategy in terms of data transparency and electronic signature of

records.

o Developed reports to analyze purchasing trends, payroll/overtime choices,

training, and consumables. Reports also increased management's

understanding of revenue and cost structure, permitting well-informed

decision making.

o Researched, acquired, and initiated company's 1st fixed-asset software

for asset tracking, eliminating need for 3rd-party vendor services and

cost and providing valuable information for report generation related to

tax preparation.

Chief Information Officer/Chief Operations Officer/Business Owner (2005-

2008)

Founded company with 2 partners to assist pharmaceutical and biotech

clients with supply chain management as well as research and development

processes - encompassed within a highly effective IT strategy. Planned and

executed IT strategy and oversaw software implementations. Performed

cost/benefit analyses, contract negotiations with vendors, and software

validations. Directed teams across various departments in 2 locations,

providing logistical services for clients' products. Administered company

ERP system for inventory control, shipping and receiving.

o Spearheaded implementation of company's first and largest supply chain

contract, valued at $24M over 10 years, with major global pharmaceutical

company. Collaborated directly with client-based six-sigma team for over

8 months to craft operational and technological design, align and

implement necessary technologies in the areas of ERP (Ross ERP)

configuration, web portal definition, data set definition, secure

Exchange email, VLAN implementation and inventory and financial

reporting. Personally managed and produced most of the systems and

operational outcomes for this contract. Worked with client on training

needs, SOP authoring and continued customer service throughout contract.

o Built the IT strategy, focus and policy into a brand new company.

Included working with architects and electrical contractors to design

data center, work with Cisco vendors on strategy for IP Telephony and

network build, develop and author internal IT company policy and work on

external web site development. Major contribution to overall business

startup requirements.

o Company lead to find, negotiate and implement enterprise resource

planning system (Ross ERP) into company operations (foundation of

company). Instrumental in configuration of system to meet needs of the

business model. System was implemented on budget and per timelines

established to meet our first company inventory project..

Baxter Pharmaceutical Solutions, Bloomington, Indiana 1999-2005

Division of Baxter Healthcare, global organization providing

pharmaceuticals, biotechnology, and medical devices to advance patient

care, with 49,000+ employees worldwide and $12B in annual revenues.

Acquired Cook Imaging Corporation in 2001.

Director, Information Technology and Information Management

Directed IT strategy supporting manufacturing, marketing, finance, and

quality across broad range of technology functions, including

network/database support, software validation, application implementation,

architecture, help desk, and training for a contract pharmaceutical

manufacturing facility. Led team of 23 technical personnel and administered

annual CAPex and OPex budget of over $5M. Provided several department,

project and system presentations to internal senior management and

corporate management.

o Transformed minimal IT department with 2 employees into key support

department housing full 120-server data center and large 23-person

technical staff including network administrators, database

administrators, manufacturing systems analysts, help desk support,

business systems analysts and software testing analysts supporting over

1000 users in 6 buildings across two campuses. Environment considered

sophisticated by Baxter corporate and due to confidentiality, my IT

department ran separate from corporate IT; achieved 2 promotions within 4

years and special compensation packages during each of 4 performance

reviews due to excellent service and overall results.

o Project managed the search, implementation, validation and support model

for the following systems across multi-functional areas of the business;

electronic document management (Qumas), calibration and maintenance

(Pilgrim), enterprise resource planning (JD Edwards and Expandable),

environmental monitoring (Climet), and corrective action tracking

(Trackwise). Also selected by company and succeeded as key staff member

to integrate Cook Imaging IT operations into Baxter operations at

acquisition.

o Built new software validation department for company, including employee

acquisition and training, construction of validation templates,

development of SOPs, and company-wide training (21 CFR Part 11, 210,

211). Program passed over 35 audits from clients and other compliance

agencies. In addition, planning and project management efforts in these

areas also helped department and company in passing a SOX audit in early

2006.

o Worked directly within several key vendor software relationships and

contract parameters to assist in resolving system operability disputes

and support model deficiencies.

Provider Solutions, Toledo, Ohio 1997-1999

Delivers support to physicians to develop and advance practices,

specializing in practice management applications and billing solutions.

Operations Director

Facilitated provision of services, such as billing, IT services, and

electronic records preparation, to regional physician groups and

independent practices located in northwest Ohio.

o Formed physician billing operation for emergency physician billing group;

established billing software within timeline and budget and acquired

talented team of billing operators to support 5-member emergency room

staff.

o Maximized IPA potential by administering 3rd-party contracts with IPA;

performed financial studies and communicated information to physicians at

monthly board meeting.

United States Air Force, Travis Air Force Base, California 1992-1997

Branch of US armed forces focused on aerial, space, and cyber warfare.

Systems Analyst (1995-1997)

Recruited specifically to facilitate operations of Region 10 TRICARE

managed care office, 1 of 2 in nation organized to initiate management of

Department of Defense (DoD) healthcare expenditures across northern

California and Nevada. Led team of 2 technology staff performing all data

analysis activities related to regional occupancy, cost monitoring, and

environmental assessment. Conducted managed care studies of environmental

analysis, healthcare spending, and total managed care contracting expenses

for regional program. Served as expert in contract pricing and partnered

with DoD to validate contract bid price adjustment in Region 10.

Director, Patient Administration (1992-1995)

Responsible for all patient related activities for an inpatient military

hospital to include; management of inpatient and outpatient records, the

DoD TRICARE managed healthcare plan for beneficiaries in central CA,

working with military information systems to analyze data (demographic and

civilian claims), military patient referrals to civilian and military

tertiary hospitals, patient air evacuation and civilian physician contracts

working in military hospitals.

Academic Credentials, Training, & Affiliations

Master of Business Administration, Finance and Healthcare Administration

(Double Major)

University of Toledo, Toledo, OH

Bachelor of Science, Operations Management

Indiana University, Kelley School of Business, Bloomington, IN

PMP in May 2014, Completed Six Sigma Green Belt Training and APICS CPIM

training

Leadership Training, USAF and Baxter Pharmaceutical Solutions,

Malcolm Baldridge Auditor

Board Member, BioConvergence, LLC,

City of Centennial Economic Development Advisory Group

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