Customer Service Medical

Margaret D. Fuller

***** *******

Detroit, MI ***34

313-***-****

***********@*******.***

ADMINISTRATIVE ASSISTANT/RECEPTIONIST

Perform Routine Clerical and Administrative duties. Proficient in computer software such

as: Word Processing, Spread Sheet, and Medi-soft Medical. Three year work experience.

SKILLS CATEGORIES:

Keyboarding, Word Processing, Data- Entry, Medical Terminology, Office Grammar, Excel

Spreadsheet, Microsoft Windows, Medical Office Procedures, and Medical Office Finance,

Filing

EDUCATION:

Baker College, Clinton Township Graduation: June 2013

Certificate in Medical Receptionist

• Maintaining filling system electronic and paper, Loose filing into alphabetical order

• Typing patient information from Doctors notes into proper documentation

• Organizing patient medical records into proper order

• Using various office equipment such as copy, fax and scanning,

• Customer Service receiving visitors and telephone calls and directing them to proper

person or office

• Pulling and purging files and documents into charts

• Front Desk Check in/out, Answering telephones and taking messages or transferring calls

• Confirming patient appointment, Setting patient appointments, Insurance verification

• Communication to the physician and families regarding patient care

• Recording documentation to various departments

• Handling incoming and outgoing mail and faxes, ordering supplies

EMPLOYMENT HISTORY: The Virginia House Assistant Living Harper Wood, Michigan

10/2009 to 11/2013

Home Manager/Direct Care Worker/ Home Health Aide

Macomb Family Services Clinton Township, Michigan 12/2007 -10/2009

Direct Care Worker

VOLUNTEER EXPERIENCE:

St John Hospital and Medical Center Detroit, Michigan 8/2012 to present

Medical Recptionist/Clerical

Seasons Hospice and Palliative Care, Madison Heights, Michigan 6/2013 -8/2013

Medical Receptionist Externship Program 120 Hours

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