Administrative Assistant Technical Support

Daree B. Wilson

*** *** ******

Jackson, MS *****

601-***-**** (Cell)

601-***-**** (Work)

Email: ********@****.*****.**.**

WORK

EXPERIENCE: 7/2004 - Present, Mississippi Department of Transportation

Jackson, Mississippi

Administrative Assistant

Ensure coordination of activities of the division and/or

department with other divisions and departments within the

agency. Exercises internal and external contacts in order

to provide and exchange information as ell as providing

assistance and guidance. Demonstrates integrity by

honoring commitments, integrity and maintaining necessary

confidentiality. Gives administrative leadership to all

phases of program within the division. Recommend resources

to various projects with prior administrative approval.

Provides managerial and technical support to the

department. Exercises sound judgment for a variety of

circumstances such as handling numerous incoming calls.

Informs office staff of computer classes offered through

MDOT and verify name of participants when required to do

so. Seeks efficient learning techniques to acquire and

apply new knowledge and skills. Collects and signs staff

timesheets during supervisor's absence. Designed PowerPoint

Presentation and Brochure for the Motor Carrier Division.

Process employees Print Shop Order requests. Process

Harvest Applications. Process "New Hires" paperwork prior

to sending to the Human Resource Division. Process injured

employees Worker's Compensation paperwork. Set up

hotel/motel reservations within the State of Mississippi

upon request.

Trains staff on various programs within the Motor Carrier

Division. Receives and reviews Unified Carrier

Registration Applications prior to processing. Verifies

insurance through FMCSA website for Unified Carrier

Registration Applications before issuing authority

receipts. Receives and reviews Intrastate Applications for

General Freight, Household Goods and Passenger Carriers.

Reviewed Single State transactions prior to making bank

deposits weekly. Mailing Single State transactions to MDOT

Accountant after making bank deposit weekly. Greets Single

State customers, faxes and collects applications and monies

for processing. Operated Compaq P910 Color Computer using

Microsoft Word, Excel, and PowerPoint Softwares.

12/1995 - 6/2004, Mississippi Public Service Commission

Jackson, Mississippi

Executive Secretary

Entered inspectors overtime hours and daily activities for

each month. Generate monthly and quarterly reports.

Generated driver's vehicle delinquent letters for trucking

companies. Assisted in developing and planning a variety of

projects. Designed and developed PowerPoint Presentation

for the division. Provided some managerial and technical

support to the department. Provided information to agency

personnel, public and private agencies. Processed and

maintained departmental paperwork, reports and

correspondence. Set-up the Mississippi Public Service

Commission and Office of Motor Carrier Display and educated

the public on highway safety. Traveled to various

exhibitions throughout the State of Mississippi. Operated

Compaq P910 Color Computer using Microsoft Word, Excel, and

PowerPoint Softwares.

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3/1993 - 11/1995, Mississippi State Department of Education

Jackson, Mississippi

Executive Secretary

Recorded employees leave hours on a monthly basis. Located

and assembled information of various reports. Maintained

office and personnel records. Prepared budget estimates.

Provided managerial and technical support to the

department. Relieved director of minor administrative

matters. Processed and maintained departmental paperwork,

reports and correspondence. Assigned duties to clerical

staff and adjust errors for neatness. Prepared and kept

inventory of equipment and supplies. Operated IBM Computer

using Microsoft Word, Excel, and PowerPoint Softwares.

4/1988 - 2/1993, Mississippi State Department of Education

Jackson, Mississippi

Secretary Principal

Recorded employees leave hours on a monthly basis. Located

and assemble information for various reports. Maintained

office and personnel records. Prepared budget estimates for

travel. Relieved director of minor administrative matters.

Assigned duties to clerical staff and adjust errors for

neatness. Provided information to personnel, public and

private agencies. Processed and maintained departmental

paperwork, reports and correspondence. Operated IBM

Computer.

9/1986 - 3/1988, Mississippi State Department of Education

Jackson, Mississippi

Secretary

Prepared budget estimates for travel. Processed and

maintained departmental correspondence. Assisted and

conferred with administrative superior. Placed local and

long distance calls upon request. Located and assembled

information for various reports. Operated IBM Computer.

EDUCATION: 12/1986-Coastal Training Institute

Jackson, Mississippi

Associate Degree-Word Processing Program

5/1980-Hinds Community College

Jackson, Mississippi

Certification-Word Processing and Business Training Program

AFFILIATIONS: 6/2005 - Present - National Conference of State

Specialists (NCSTS)

6/1997 - 6/2006 - Mississippi Association of Highway Safety

Leaders Member

4/1973 - Present-Lone Pine MB Church - Secretary

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SKILLS: Management

Computer Operator

Microsoft Office Softwares

Office Professional

Secretarial Profession

Assisting Administrative Superior

Oral and Written Communications

REFERENCES: Available upon request.

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