Maintenance Customer Service

Maxanette Mendoza

Houston, TX

********@*******.*** - 832-***-****

WORK EXPERIENCE

Longhorn Glass (Anheuser-Busch Company) - Packaging Specialist

Duties: Certified using forklift, loads pallets of glass onto the De-bulk palletizer. Loads carton pallets onto

conveyors for Reselect. Organized and clean stock warehouse using the bailer. Ran Reselect using molded

readers. Ran De-bulk unloading glass pallets into mole readers for defects. Certified on loops using Squeezer,

VERITAS, Tim's, Mole Reader, and Light box. Hourly checks on bottles and cartons fill out PAS sheet of

Jet Video prints. Clean up broken glass. Certified on Case Packer, Carton Erector, Carrier Erector, Partition

Inserter and Multi-packer. Checking cartons every hour for hot glue, cold glue patterns, Clean glue heads.

Organize and load magazines and staged pallets. Certified on Bulk Palletizer, Strapper, and Case Loader for

bulk. Fill out Safe forms once a month. Follow all VPO operations and 5S standards.

31st Transportation Detachment - Unit Logistics Supply / Unit Technician, Supply Sergeant, Equipment

Receiving / Parts Sergeant, Unit Prevention NCO

Conroe / Houston, Texas United States

Pay Grade: E-5

Duties: Providing support to the Unit Administrator for 40 USAR Soldiers; performing a variety of advisory,

liaison, and coordinating duties on behalf of the USAR Unit Commander. Manages and ensures personnel

records and are kept in accordance with applicable Army Regulations; processes and submits documents

to higher headquarters for personnel actions such as, MOS Reclassification, ETS, Non-Participation, Entry

Level Discharge, Abuse of Illegal Substance, Conditional Releases, and Medical Boards. Manages and

processes personnel finance using Defense Joint Military Pay Systems Reserve Component and Automated

Drill Attendance Reporting Software Systems. Reviews finance reports identifying and correcting deficiencies;

submits pay inquiries; prepares, verifies, and submits travel vouchers. Acts in the place of Training NCO;

manages and submits to higher headquarters unit training schedules and individual training readiness.

Processes individual training requests; ensures Soldiers meet minimum qualifications to attend classes,

verifies seat availability, and submits requests for available class seats using the Army Training Requirements

and Resources System (ATTRS).

Coordinates meals and lodging prior to Unit Training Assemblies and processes pay to vendors using the

Unit Government Purchase Card. Manages unit supply and maintenance functions; receive, inspect, and sign

for inbound warehouse items at a rate of 100 percent. Tracks and monitors key areas which impact overall

unit readiness on the 16th of each month using SAMS-E. Supervised The Army Maintenance Management

System (TAMMS) procedures and managed Standard Army Maintenance System-Enhanced (SAM-1E) by

updating all maintenance records for transportation equipment, weapons, tactical vehicles, power generation

units and associated equipment valued in excess of $2,000,000; responsible for stock records, inventory, and

material control accounting pertaining to the Prescribed Load List (PLL); responsible for the mentorship, health,

welfare, training, professional development and combat readiness of five Soldiers during Battle Assembly. .

Prepared Unit Status Report; responsible for data input into PBUSE (Property Book Unit Supply Enhanced) and

Defense Medical Logistics Standard Support System (DMLSS). Performed document register and hand receipt

management functions in support of three companies and five DODAACS. Requested, received, and issued

nonexpendable property items to Primary Hand Receipt Holders or designated representatives. Prepared

monthly, quarterly, and annual inventory lists; provided assistance to Hand Receipt Holders as required in

conducting inventories. Assured document registers were properly kept for Financial Liability Investigations

of Property Loss and all property transactions. Planned and implemented the execution of 100% inventory of

211 Line Item Numbers; advised Chief, Property Management Branch on work requirements.

Alpha Company 86th Expeditionary Signal Battalion - Property Book NCO, Supply Sergeant, Equipment

Receiving / Parts Sergeant, TAMMS/PLL NCOIC, Hazdac NCOIC, Hazmat NCOIC, Unit Prevention NCO, Unit

Dispatcher, Key Control Custodian, Physical Security, Records Management Officer

Fort Huachuca, Arizona

Pay Grade: E-5

Duties: Served as a Sergeant Logistics Supervisor, inventory vehicle parts and service scheduled parts, turn

in recoverable parts, pick up parts from warehouse, dispatch equipment, updated licenses, updated deadline

reports, responsible for over 10 million dollars' worth of equipment, furniture, weapons, signing over 90,000

worth of daily operating equipment and parts, hand receipts layouts, 10% quarterly inventories, responsible for

complying and tracking man-hours accounting for each shop, performed prescribed load list and shop stock

list duties according to manual and automated supply applications, handled the tasks of preparing, explaining

and distributing shipping documents and purchase requests, administered document control procedures

and maintain stock locator systems. Previously supported battlefield operations and provided area/convoy

security during overseas assignment in Afghanistan (Operation Enduring Freedom). Supervises operation

of organizations performing supply and related service operations such as decontamination, transportation,

property disposal, and commissary operations. Supervises open and covered storage, receiving, classification,

issue materiel handling, supply locator systems, facility safety, and supply security operations. Supervises

management of materiel support functions in stock control and accounting, procurement, inventory control,

and item financial management. Supervises development and preparation of operations information, plans,

maps, sketches, overlays, and related data to employment supply and service organizations. Analyzes reports

on supply and service support operations Directly responsible for the health, welfare, and training of over 10

soldiers, manages Shop Stock List (SSL), for over 160 pieces of equipment. Assist and advises the tracking

daily movement and accountability of all unit property. Incorporated safety in all training events resulted in

zero safety incidents for rated periods, expertly managed section's supplies, decreasing discard by 90% over

previous year and saving the department over $265,000. Maintained 100% of all equipment assigned to the

companies including the Battalion exceeding $10,000,000 of which $7,000,000 was classified as sensitive

items or Secret. Executed the Strategic Air and Seaport-Air movement of 189 pieces of equipment for OEF

10-11 deployment. With the value in excess of $150,000,000 in two weeks. Solely responsible for all battalion's

HAZDAC paperwork for vital signal communications equipment being strategically airlifted to the OEF region.

Head Quarters & Headquarters Company USAIC - Property Book NCO, Supply Sergeant, Key Control

Custodian, Physical Security, Records Management Officer, Hearing Conservationist

Fort Benning, Georgia

Pay Grade: E-4

Duties: Served as the Commanding General Supply Sergeant for Headquarters and Headquarters Company

in a multi-functional logistics battalion consisting of over 400 personnel and providing property guidance to the

Company Commander. Responsible for the health, safety, welfare, and morale of one NCO and two junior

enlisted Soldiers. Responsible for the care, maintenance, and accountability of the Company Commander's

property valued in excess of $25 million. Managed over $6 million worth of organizational and installation

property; monitors and maintains a $200,000 Card Budget within the battalion monthly limit; requests, receives

and processes equipment for issue and turn-in; assists in conducting request and delivery of all classes of

supply; Prepares and submits ULLS-S4 computer input data and reports. Conducts inspection of activities to

ensure compliance with standards of serviceability, reclamation, salvage, and disposal procedures. Conducts

warehousing surveillance and inspections. Prepares reports on personnel and equipment availability, storage

space, relocation of materiel, and warehouse denials. Establish and monitor the key control program for

the unit, conduct and record inspections of custodial areas a minimum of quarterly. Plans, organizes,

directs, reviews, coordinates, and establishes controls for all Department/Agency records activities. Ensuring

compliance with relevant legislation and regulations;

Alpha Company 63rd Engineers - Hazdac NCOIC, Hazmat NCOIC, Supply Sergeant, Key Control Custodian,

Physical Security, Records Management Officer, Hearing Conservationist

Fort Bragg, North Carolina

Pay Grade: E-1/E-4

Troubleshoots and performs unit maintenance on internal combustion engines and accessories, powertrains,

and chassis components of track vehicles; performs repairs and preventive maintenance checks and

service; tests lead acid batteries for serviceability; prepares vehicles for operation under abnormal conditions

by sealing, waterproofing, and servicing with special fuel and lubricants; performs unit maintenance to

correct malfunctions of mechanical, electrical, and hydraulic systems or components; performs preventive

maintenance on tools, repair parts, assigned vehicles and shop equipment adjusts operating mechanisms;

tunes engines and replaces repair parts and components as outlined in the appropriate maintenance allocation

charts; tests and operates vehicles and equipment as required and observes for evidence of abnormal

operation; operates, or assists in the operation of, track vehicles in conjunction with maintenance and recovery

operation; interprets schematic diagrams; determines extent of corrective action and repair parts procedures

required; uses hand tools and carries toolbox; uses power tools and equipment; obtains replacement parts

from maintenance parts supply section; performs or assists in vehicle recovery and evacuation operations

of track vehicles; maneuvers wrecker to desired position; uses recovery rigging techniques to attach and

secure hoists, cables, and slings using authorized equipment, and effects recovery operations; performs

basic oxyacetylene cutting; performs operator maintenance on recovery vehicles; uses proper tactical radio

procedures; diagnoses and troubleshoots malfunctions in the automotive systems and components at the

unit maintenance level; troubleshoots to component level; isolates and identifies causes of malfunctions;

operates vehicles for diagnosis and inspection purposes; interprets complex schematic diagrams; aligns and

adjusts assemblies and components or supervises lower grades in performing these functions to ensure

that equipment is functioning within prescribed limits and tolerances; supervises removal and installation of

power plants, conducts OJT; completes applicable maintenance forms and records; perform light-wheel vehicle

mechanic (MOS 63B) duties, perform heavy-wheel vehicle mechanic (MOS 63S) duties, perform track vehicle

mechanic (MOS 63Y) duties, supervises lower grade soldiers and provides technical guidance to the soldiers

in the accomplishment of their duties; supervises unit maintenance on wheel and track vehicles, material

handling equipment, power generation equipment and upkeep of hand and power tools; perform battlefield

damage assessment and repair (BDAR); supervises recovery operations.

United States Postal Service - Postal Carrier / Customer Service

Houston, Texas United States

Duties: Bundle mail in preparation for delivery or transportation to relay boxes. Deliver mail to residences and

business establishments along specified routes by walking and/or driving, using a combination of satchels,

carts, cars, and small trucks. Enter change of address orders into computers that process forwarding address

stickers. Maintain accurate records of deliveries. Return to the post office with mail collected from homes,

businesses, and public mailboxes. Sign for cash-on-delivery and registered mail before leaving the post office.

Sort mail for delivery, arranging it in delivery sequence. Travel to post offices to pick up the mail for routes

and/or pick up mail from postal relay boxes. Turn in money and receipts collected along mail routes. Answer

customers' questions about postal services and regulations. Complete forms that notify publishers of address

changes. Obtain signed receipts for registered, certified, and insured mail; collect associated charges; and

complete any necessary paperwork. Provide customers with change of address cards and other form. Register,

certify, and insure parcels and letters. Report any unusual circumstances concerning mail delivery, including

the condition of street letter boxes. Sell stamps and money orders.

EDUCATION

Diploma

Southeast Academy - Houston, TX

August 1996 to May 2000

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