Customer Service Technician
Resume:
Edward
Arredondo
San Antonio, TX 78213
Hm - 210-***-****
email address
***********@*****.***
Profile Summary
Dependable, enthusiastic worker with extensive experience as an equipment
technician. Possesses skills in the electrical, plumbing and maintenance
field. Self-starter who is reliable trustworthy and a dedicated team
player. Quick learner and extremely flexible in taking on additional
responsibilities in the workplace.
Employment History
Coca-Cola Refreshments, San Antonio, TX
Make Ready Technician
2005 - Present
. Responsible for troubleshooting and repair of all electrical,
mechanical, refrigeration and electronic components of vending
equipment.
Complete all daily work orders on a timely basis to exceed company set
goals.
Responsible for ensuring all machines refurbished operate and function
appropriately.
Assist with training of other technicians.
Accountable for the inventory of tools assigned.
Assist with ensuring the warehouse displayed a safe work appearance.
Assist with special projects as needed.
Active in the departmental continuous improvement process with suggestions
& ideas.
Occasionally acted as a Quality Control Tech ensuring equipment passed all
company standard expectations
Participated as a safety committee member
Cooler Service Technician
2003 - 2005
. Troubleshooting and repair of all electrical, mechanical, and
electronic components on all vending and cooling equipment.
Complete all daily work orders in a timely basis to exceed company set
goals.
Ordering parts to complete customers request on equipment
. Ensure that departmental goals were met and maintained.
Service Field Technician
1992 - 2003
. Responsible for performing mechanical services on cold drink and
vending equipment out in the field.
Ability to maneuver equipment to service equipment adequately and
according to company standards.
Keep all refrigeration equipment in proper operating condition.
Constant and continued positive customer relationship.
Ensure vehicle has appropriate levels of parts inventory to service
customers as needed.
Successfully installed numerous pieces of equipment for the Alamodome
and Fiesta Texas venues for their onset openings.
Maintain a clean and safe work area.
Edward Arredondo
page 2
Fountain Install Technician
1982 - 1992
. Install, remove and maneuver of fountain drink equipment.
. Recognize malfunction diagnosis and repair of fountain drink equipment.
Sanitize all fountain equipment.
Ensure compliance with federal, state and local guidelines for fountain
equipment.
Excellent customer service to all CCBCC customers.
Maintain safety habits at all times.
Ensure vehicle operation and equipment installation up to standards.
. Ensure departmental goals were met and maintained
Fountain Sanitizer
1979 - 1982
. Responsible for properly sanitizing interior and exterior of fountain
equipment.
Prepare sanitation chemicals and equipment.
Remove equipment parts and ability reassemble to operating levels.
Properly flushing and cleaning equipment to include the lines.
Ability to access and rectify any issues on all equipment.
Completely and fully understand standard operating procedures.
Continuously maintaining a clean and safe work area.
Fountain Make Ready Tech
1977 - 1979
. Responsible for repairing fountain equipment.
Ensure that all valves, carbonators and regulators are properly
installed and properly in operation.
Keep all refrigeration equipment in proper operating condition.
Maintain a clean and safe work area.
Skills
. Electrical
Plumbing
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