Rashmi Chanduraj
Phone: 408-***-**** Email: *******@*****.***
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Over 14 years of professional experience as a Human Resource Professional
specializing in Global Full Cycle Recruiting and Talent Acquisition with a
proven track record of building and driving high performance recruiting
teams and efficient processes for all sizes of organizations. Highly
effective change agent with a history of building teams and processes from
ground up, consolidating disparate teams and turning around problematic
situations. Demonstrated ability to negotiate with a never say NO approach
without proposing an alternate solution and making it a win-win for all
parties concerned keeping the companies objective in mind. Business focused
and results driven.
Areas of expertise Include:
Strategic Thinking: Tactical Execution Recruitment Process Outsourcing(RPO)
Global Executive and Sr. Level
Goal Oriented - Committed to Success Positions.
"Tough but fair" Negotiations & closing Recruitment and Staffing.
International Sourcing and fulfillment
Vendor/Customer Relationship Management
Applicant Tracking Systems
Immigration & Legal compliance (Implementation and Integration)
Business Analysis/Project Management Employee Relations and Compliance
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CAREER HIGHLIGHTS
> Launched internal Recruitment Process Outsourcing (RPO) for a $24 Million
dollar company. Responsible for P&L for Recruitment team including
process design, implementation, execution and delivery.
> Managed and owned the RPO process resulting in significant costs savings
to the company at all levels eliminating the dependence on 3rd party
vendors, managing more effective suppliers, contract recruiters which
resulted in retaining knowledge, building database and building
recruiting efficiencies.
> Implemented global sourcing strategies to attract Executive Level
Candidates, Program Managers, Project Managers in IT, operations, sales
and marketing, this increased candidate's pool per position and reduced
recruiters time to source and increased coverage.
> In addition assisted the launch of internal back office support services
from India for sales and accounting.
> Responsible for implementing recruiting strategies that successfully
increased the number of hires to 98% by integrating direct sourcing,
college recruiting, employee referrals, and aggressive networking
programs.
> Program Manager on implementation of self hosted Applicant Tracking
System. Responsible for qualifying and implementing new ATS solution.
> Prepared RFI/ RFP responses & presented Strategic Sourcing and Recruiting
plans to win several notable clients in the financial services,
hospitality and pharmaceutical industries.
> Successfully managed a geographically distributed team of up to fifteen
recruiters + three contract recruiters.
> Actively involved in customer relationship management with major fortune
500 companies.
> International Recruiting experience(United States, Europe, Canada and
Asia)
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EXPERIENCE
TGC GLOBAL, New York Mar 2012 -
Present
Director of Talent Acquisition
TGC Global is a leading provider of Information Technology Services
specializing in competencies such as CLOUD TALENT, Talent Acquisition and
full service recruitment practice including IT contingent staffing,
permanent and project based staffing. CTO ADVISOR methodology which helps
transforms the way customers deliver IT Services to support their business.
CLOUD GATEWAY Offers highly secure software defined networks, through its
experienced Optical engineering and Carrier team. INCLOUD SUITE provides
the necessary architecture needed to deliver new Cloud Services to
Enterprise customers.
. Responsible for entire Service Delivery and P&L for recruitment.
. Responsible for candidate development strategy, sourcing using
technology platforms such as linkedin, internet job boards and social
sourcing tools.
. Responsible for Strategizing and implementing recruiting processes to
hire talent around Servicenow, Cloud and Network Infrastructure
consultants.
STELE INFOTECH, New Jersey Oct 2010 -
Feb 2012
Head of Talent Acquisition (Consultant)
Stele Infotech is a growing systems integration company providing clients
with total Technology solutions in Storage, Networks and Technology
Acquisition. Hired by the cofounder to head their fast growing Talent
Acquisition and professional services group to bring in process
optimization and responsible for recruiting and HR Management.
. Implemented Maxhire ATS to streamline Sourcing and Recruiting process.
. Involved in building branding and visibility on Social Network
platforms.
. Responsible for reviving dormant client accounts and increased
consulting services revenue.
. Responsible for sourcing and hiring IT professionals.
UCA SERVICES/FORTIFY INFRASTRUCTURE SERVICES, New Jersey Nov 2001 -
Mar 2010
Director - Recruiting and Talent Acquisition.
UCA was acquired by Fortify Infrastructure Services now, MphasiS a HP
Company
Fortify is a Global IT Infrastructure Services company with over 700+
employees providing Onsite & Offshore Services to large enterprise
customers both in Staff Augmentation and Managed Services engagements.
Recruited by the CEO of UCA Services in 2001 to support their west coast
operations, was offered to move to New Jersey to drive the recruitment
effort and later selected to reorganize/restructure the recruiting
organization and implement technology tools to support the recruitment
workflow. With a dual reporting to the head of Professional Services and
CEO, was responsible for end to end Staffing both internal and external,
contract and fulltime. Developed and implemented a metric-driven recruiting
process, increased recruiter productivity and accountability, reporting to
identify bottlenecks, designed creative sourcing strategies by position and
geographic locations to increase speed and quality of hires; resulting in
increased client satisfaction and reduction in turnover and overall cost
per hire. Created supportive, flexible, and repeatable recruiting strategy
to ensure company had the ability to attract and retain the necessary
talent to meet current and projected future growth.
List of clients serviced: Thomson Reuters, BNP Paribas, Dresdner Kleinwort,
Instinet, TD Ameritrade, AIG, AXA Financial, JPMC, Bear Stearns, IXIS
Capital Markets, Lord Abbot, Hoffman La Roche, Celgene Pharmaceuticals,
Aventis, Halo Pharmaceuticals, Reckitt Benckiser, Becton Dickinson,
Guardian Insurance, Prudential Insurance, Wyndham Worldwide, Genpact, and
AT&T.
. Established new recruiting process which created efficiencies and
reduced average time to submit from 2-4 days to within 24 hours.
90% of all internal and client requisitions had 100% coverage.
. Set up offshore RPO reducing cost by 43%.
. Increased closing rates from an average of 78% to 90% in 12 months
. Used well defined performance management criteria to identify and
reward top producers.
. Responsible for Human Resources functions pertaining to federal and
state employment laws, immigration laws, compensation and benefits,
best practices in sourcing and recruiting, pre-employment
requirements, delivery time, and all associated costs.
. Successfully built recruiting process and infrastructure in
accordance with sales demands using a just-in-time approach.
Responsible for partnering with business units in providing
strategic leadership surrounding headcount allocation/resource
utilization, compensation, and employee relations and employee
retention.
. Greatly improved communication between departments with all levels
of the organization through establishment of SLA's related to team
responsibility and performance.
. As a Program Manager for implementing Applicant Tracking System
evaluated, selected and successfully deployed and trained users
within 3 months.
. UCA was recognized by customer as a Value partner in 2009 due to
speed and quality of hires.
. Participated actively in staff augmentation RFP responses.
. Presented our proven ability to hire better quality people which
increased revenue and decreased costs to current and prospective
clients.
. Managed the ROI for all recruiting resources, managed vendor
relationships, and negotiated agreements to maximize dollar spend
and realized value.
. Created candidate-centric recruiting process which increased
referral volume by 32%.
. Trained recruiters related to sourcing, candidate diversity,
behavioral interviewing, assessments and testing, and referrals.
TRANSYS TECHNOLOGIES, INC, California May 2000 - Nov
2001
Sr. Resource Manager
TranSys was a $20 Million e-business and enterprise application development
company providing onsite and offshore delivery models to fortune 500
clients in Financial, Supply Chain and Pharmaceutical industries. Hired by
the regional head of west coast operations, to support project resource
ramp up and recruitment effort, liaison with customers for onsite project
delivery and utilization of offshore resources.
. Responsible for intensive hands-on full life cycle recruiting
activities for resources in US including sourcing, screening, face to
face interviews, technical assessment, background and reference
checks.
. Exceed resource utilization goals with zero bench time for onsite
resources and maximum utilization of offshore resources.
. Managed customer relations including Hewlett Packard, Grant Thornton,
Navistar and Endigo. Interfaced closely with hiring managers to
create, redefine and clarify requirements to attract best talent.
. Responsible for project ramp up and leveraged offshore talent for both
T&M and fixed billing projects.
THINK DEVELOPMENT SYSTEMS, Georgia Feb 1999 - April
2000
Staffing Account Manager/ Recruiter
Think Development was a boutique staffing company providing contingent
staff to tier 1 suppliers nationwide. Hired as a recruiter and promoted to
a Staffing Account Manager managing channel sales with tier 1 customers
such as Hallkinion, TekSystems, Matrix Resources, Comsys to name a few.
. As a recruiter sourced, qualified and hired over 50 IT professionals
(software developers, systems engineers, project managers and ERP
professionals) on H1 visa from India.
. Was responsible for complete recruiting life cycle (Identify
opportunities, source, qualify and hire candidates, arrange client
interviews, including candidate interview preparation, negotiate
offers and close hires)
. Negotiated contract rates with all tier 1 suppliers and compensation
packages, assessing relevant experience, education, skills and
personal qualifications to determine pay rate, relocation and COLA
benefits, required for H1 employees to ensure desired margins.
. As an Account Manager was responsible for fostering relationships with
Tier 1 supplier to market and showcase talent.
. Liaison with immigration attorney for all H1 visa and green card
processing.
EDUCATION:
Fairleigh Dickenson University - Masters of Administrative Science - 2010
- 2013
Bachelors Degree from University of Bangalore, India - 1998
Certificate Human Resource Management from Fairleigh Dickenson University
- 2011
Certificate Program in Marketing and Human Resource Management from
DeAnza College, Cupertino, CA - 2001-2003
Diploma in Fashion Design from JD Institute of Design, Bangalore, India -
1994
Certificate in Computer Science from Compulearn, Bangalore, India - 1998
TECHNICAL EXPERTISE:
ATS/VMS: Taleo, Kenexa, Brassring, Fieldglass, Workcard, Beeline, Zoniac,
Vurv, Jobdiva. Bullforn, Akken
Recruiting Tools: Linkedin, Monster, Dice, CareerBuilder, Job circle,
Beyond, Hireright, First Advantage, Wackenhut, ADP Select, Talent hook and
AIRS source point.
Software Tools: MS Office
PROFESSIONAL AFFILIATATIONS:
Member of SHRM
Travel: Open to relocate and travel
Work Status: US Citizen
Reference: Available on request
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RECRUITMENT, SOURCING AND TALENT ACQUISITION LEADER