richard m. arredondo
objective
Position as a Customer Service Representative
Experience
****-******* ****** *********/****** Packard
Laredo, Texas
Customer Service Representative
Work with Clients from Canada and Mexico on a daily
basis
Receive customer requirements via EDI transmission
through SAP and generate EMFOR to check cum errors
if needed.
Make sure any EDI orders are shipped to the client
Analyze the accuracy of customers requirements by
comparing the information transmitted to CUMS and
shipments as checks and balances.
Order car parts from Mexico to ship to Canada
From SAP monitor the customers orders list on a
daily basis. For each transaction on SAP deliverys
are created as needed by the customer. Orders are
made to the manufacturing plants in Mexico on a
daily basis. These orders are based on the
scheduled requirements the customer transmits
through EDI.
Work with different computer systems and soft wares
Microsoft office words
Microsoft Excel
Microsoft Power points
Microsoft office scanning
Microsoft clip organizer
Perform any day to day operations in the office
2004-2008 Penske Logistics Laredo, Texas
Material Management/Data Entry Clerk/Manifest Clerk
Work with drivers on a daily basis
Take calls from drivers and up date requirements on
MGO as required
Data entry of Invoices on LMS
Manifest all freight and verify invoices
Assist Dock Supervisors with freight
Worked with Clients from Mexico, U.S. and Canada on
a daily basis
Shipped material from mexico to different plants in
US. And Canada
Try to keep the Customer in good working standards
2003-2005 Clinical Pathology Labs Laredo, Texas
Lab Operator/Phlebotomist
Work as patient Service Rep
Worked in an office and run the lab day to day
operations
Attend to different doctors requests
Perform veinipuncturs and different lab
examinations
Work one on one with different patients
Attend to patients needs
Education
1993 Graduate Martin High School Laredo, Texas
2 years Laredo Community College
1year College of California of medicine
Interests
Import-Export, healthcare, gardening, computers.
other
I really think I am qualified for this position
because of my knowledge in the field of import -
export. I also deal with clients from Mexico and
Canada on a daily basis, I know how to speake
English and Spanish so communication will not be a
problem.
PERSONAL INFO
fax (123-***-**** . e-mail **@*********.***
12345 Main Street . any city, State or Province 12345-6789 . Phone
Richard. M. Arredondo
2119 Willow St.
Laredo, Tx. 78043