Customer Service Insurance

RAMONA SANDOVAL

**** *. **** ******** **. #*** Las Vegas, NV 89108 ********@***.*** 702-***-****

OBJECTIVE To obtain a position that will enable me to use my strong organizational skills and

ability to work well with people.

• Self-motivated, initiative, dependable and reliable.

SKILLS & ABILITIES

• Verbal communication skills.

• Decision making, critical thinking, organizing and planning.

• Tolerant and flexible to different situations, team player.

EXPERIENCE ESCROW SPECIALIST CITI MORTGAGE

11/2012-PRESENT

• Data entry and verification of data and data transfers.

• Set up escrow accounts to be escrowed or non-escrowed.

• Review of homeowners insurance, mortgage insurance, flood insurance and title

Insurance for all state specific requirements.

• W ork with processors and closers to resolve issues.

SALES PERSON ECCOCI/LIMITED EDITIONS FOR HER

3/2011-11/2012

• Provide excellent customer service to customers.

• Open/Close store.

• Train new employees.

• Reconcile monies at night.

CASHIER WALKER FURNITURE

5/2008-3/2011

• Provide excellent customer service to customers.

• Returns and Exchanges.

• Take payments.

• Reconcile monies at night.

SHIPPING SPECIALIST COUNTRYWIDE HOME LOANS

5/2004-9/2006

• Stack files for Closer’s/Funders.

• Set-up mortgage files.

• Audit files.

• Ship mortgage files.

EDUCATION CHRISTIANA HIGH SCHOOL NEWARK, DE

DIPLOMA IN BUSINESS

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