Contact Information: E-mail: ************@*****.***
Phone Number: 518-***-****
OBJECTIVE:
A position where my experience can contribute to your customers satisfaction and your company's
success. I would also like to obtain a job in which I can stay for an extended period of time.
Chyna Desrosiers's Resume
SKILLS:
-Knowledgeable in MS Office -Quick study
Intermidiate to expert skill
-Excellent customer service skills -Organized and detail oriented
-Knowledge in multi-line phone systems -Work well under pressure
able to handle multiple phone calls and large call volumes
-Knowledge in PROCOM -Professional
WORK EXPERIIENCE:
Upstate Collection Center January 2012-August 2013
Collector/Clerical duties.
During my employment here I handled outgoing mail, entering payments, and filing. I also worked
in the legal department for a bit and there I typed up judgments, income executions, information
subpoenas and answer phone calls. I was then transferred to a full time collector position. Here I
handled a multiline phone. Answering phone calls as well as making phone calls to debtors. In return
taking payments from debtors, and setting payment arrangements. Which included ACHs.
Superior workforces October 2013 - February 2014
During my employment here I was a Customer Service Representive for Xerox. I handle high stress
large call volumes on a daily basis. Requiring me to constantly be organized and multitask.
REFRENCES:
Alan Schutz- 518-***-****
Terry Minckler- 518-***-****
Kasmira Pepper- 518-***-****