Customer Service Administrative Assistant
Resume:
Karen Sailors
Smyrna, GA ****0 Please text: 678-***-****
***********@*****.*** 678-***-****
Responsible professional with varied talents seeking an entry into the medical administrative arena.
EDUCATION AND SPECIALIZED TRAINING
Medtech College Atlanta, GA 2011-2012
Office Information Professional _Medical
ICD/CPT Coding Terminology Medical Terminology
Insurance Claim Processing Anatomy & Physiology
Medisoft Software Medical Records
HIPAA and Ethics Standards HCPCS
Coosa Valley Tech College, Calhoun, GA 2005-2007
Data Entry Clerk Certificate
PROFESSIONAL EXPERIENCE
LabMD Atlanta, GA
Billing Specialist March 2013- present
* Prepares and submits clean claims to various insurance companies either
electronically or by paper.
* Answers questions from patients, clerical staff and insurance companies.
* Identifies and resolves patient billing complaints.
* Prepares, reviews and sends patient statements
* Performs daily backups on office computer system
* Processes payments from insurance companies and prepares a daily deposit.
* Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations
* Received mail, sorted and delivered appropriately
* Prepared deposit from incoming payments
enAble of Georgia Roswell, GA
Administrative Assistant Sept 2012- November 2012
* Perform basic clerical duties including maintaining records, and filing.
* Assist with scheduling of tests and treatments.
* Provide overall support for clients and staff.
* Accomplished intensive revision of patient record keeping.
* Reorganized filing system.
* Data entry to bring client records current.
Externship – Intergenerational Resource Center Atlanta, GA
Medical Office Professional Feb-Mar 2012
* Perform basic clerical duties including maintaining records, and filing.
* Assist with scheduling of tests and treatments.
* Provide overall support for clients and staff.
* Greet and check in patients.
Wal-Mart Various Locations in GA
Cashier, Stocker, and Inventory 1992 – 2007
* 15 years of retail and customer service experience.
* Experienced team player, bringing energy into group efforts.
* Received and recorded merchandise shipments.
* Accepted payments and made change for customers.
* Stocked shelves and assisted in price changes.
References
Stephen Fusco
625 McGruder St. NE
Atlanta, GA 30312
General Council LabMD
******@**.***
Julie Huckaby
Director of Career Services
Medtech College
4501 Circle 75 Parkway
Suite D 4100
Atlanta, GA 30339
770-***-****, ext. 1714
********@*******.***
Janna Zwerner, M.R.C.
Chief Operating Officer
enAble of Georgia, Inc.
1200 Old Ellis Road
Roswell, GA 30076
770-***-****, ext. 108
Kim Gardner
Co-Worker LabMD
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