Sales Associate

Location:

Posted:

March 26, 2014

DONNA POTTS

************@*****.***

Grocery/Retail

Seeking a position within the Grocery/retail field where I will be able to utilize my exceptional

people skills, strong communication, and organization skills that will allow me to grow

personally and professionally within my career.

EDUCATION

Glasgow High – Wilmington, Delaware Graduated: 04/2003

KEY SKILLS

• Greeted customers and determined their needs and wants

• Discussed type, quality and number of merchandise required for purchase

• Recommended merchandise based on individual requirements

• Advised customers on utilization and care of merchandise

• Provided advice to clients regarding particular products or services

• Explained the use and advantage of merchandise to customers

• Answered customers’ queries and concerns

• Showed the live working of merchandise

• Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and

delivery dates

MACYS, CONCORD MALL - WILMINGTON, DE January 2012-April 2013

Sales Associate

• Greets customers including answering phones and directing customer inquiries to appropriate

party

• Answers routine billing questions/issues from customers

• Receives and processes all payments according to standard procedures

• Assists in the opening and closing of a retail location which includes but not limited to cash

handling and deposits

LITTLE HEARTS CHILDCARE - WILMINGTON, DE January 2009-Present

Certified Daycare Assistant

• In-depth understanding of child development and early childhood learning

• Assisted with daily care of the children including: washing dishes, cleaning and disinfecting

toys, changing bed lines and organizing activity room

• Communicated effectively with other teachers, parents and childcare workers

• Knowledge of distribution center practices and procedures