Customer Service Medical

PHILOMENA ANDREW

**** *********** ** ***. *** Lithonia, Ga 30058 * TEL 678-***-****/404-***-****)

EMAIL: *********.**@*****.***

PROFESSIONAL SUMMARY

Business administrator with over 4 years of experience in multiple business avenues.

I have strong leadership skills and provide administrative support in professional

settings.

CORE QUALIFICATIONS /

SKILLS

• •

Accounts payable/receivables Quick-books

• EHS

• Customer Service

• PeopleSoft

• Cashier • Cash Register

• Calculator/Printer/Copier/Fax

• Sales

• Computer Savvy

• Supervisory • ECG

•

• Proficient in Microsoft word and

Bookkeeping,

• excel

Credit and Collections

•

• Office management experience

Audit

•

• ICD 9, CPT

Statement Billing

•

• Peachtree

Weekly Payroll

EMPLOYMENT HISTORY

Front Desk Administrator, 09/2013 to 12/2013

Snapfinger Woods Family Practice – Decatur, Ga

• Check patients in and out of the office

• Scheduled appointments and registered patients

• Professionally verified and confirmed appointment times with patients

• Prepared patient charts and consent forms as necessary

• Entered orders into the EMR system efficiently

• Processed insurance referrals for all patients referred to another facility for

further care.

• Collected past due monies on patients accounts

• Maintained strict patient and physician confidentiality

• Treated all patients, their families, staff and providers in a pleasant and

courteous manner

Virgin Islands Heart, 2009 to 2013

Assistant Healthcare Administrator - St. Thomas, VI

• Supervised the overall daily operation of the medical clinic (patient

appointment and registration scheduling, building and retaining clientele, and

financial reporting).

• Worked to improve efficiency and quality in delivering healthcare services.

• Keep up to date on new laws and regulations so facility complies with them.

• Coded Physician-Patient office encounters using ICD-9, CPT codes.

• Enter insurance payments and process billing claims for payment.

• Record patients' medical history, vital statistics and information such as test

results in medical records.

• Contacted medical facilities or departments to schedule patients for test

and/or admission.

• Worked closely with physician and office staff to assist with medical office

and patient care.

• Communicated with members of the medical staff and department heads.

Point Pleasant Owner’s Association, 2007 to 2008

Book keeper / Controller - St. Thomas, VI

• Used a variety of accounting and receivables transactions related to the

accounts payable system. (Peachtree)

• Audited and reviewed various invoices, bills, and other requests for payments

for accuracy, completeness and proper coding.

• Coordinated, scheduled and processed check runs.

• Processed daily credit card payments,

• Researched and disputed charge back items.

• Performed detailed payment analysis on accounts.

• Responsible for maintaining the overall office.

• Provided support to others.

Allergy and Asthma Care, Inc., 2006 to 2007

Medical Assistant / Receptionist - St. Thomas, VI

• Responsible for overall daily operation of the medical clinic (patient

appointment and registration scheduling, building and retaining clientele, and

financial reporting).

• Regulated office schedule for physician and patients.

• Obtained vitals and history/physical of each patient.

• Posted and balanced daily charge entry.

• Coded physician-patient office encounters using ICD-9, CPT codes.

• Showed patients to examination rooms and prepare them for the physician.

• Contacted medical facilities or departments to schedule patients for test and/or

admission.

• Prepared treatment rooms for patient examinations, keeping the rooms neat and

clean.

• Worked closely with physician and office staff to assist with medical office

and patient care.

• Performed overall receptionist duties by: answering telephones and fax

request, greeted patients and guest, and collecting patient information and

treatment payments.

Ajilon Financing/(GPB), 2005 to 2006

Accounts Payable Technician - Atlanta, GA

• Process a variety of accounting and transactions related to the accounts

payable system.

• Audit and review various invoices, bills, travel reimbursement requests and

other requests for payments for accuracy, completeness and proper coding.

• Coordinates, schedules and processes check runs.

• Maintain the accounting files.

• Provide support to others.

EDUCATION

Bachelors of Science: Business Administration, 2006-2011

University of Phoenix – Phoenix, AZ

Graduated September 24, 2011

ACHIEVEMENTS

On completion of the Atlanta Job Corp, Certified Nursing Assistant Program and

Business Clerical Class 1997-1999, the following were received:

• Certified Nursing Assistant Certification from the State of Georgia.

• A Certificate for the Most Outstanding in BC Classroom 130.

• General Education Development Diploma from the State of Georgia.

Contact this candidate