Customer Service Manager
Resume:
Leena Odedra
Email: **.**@*******.**.**
Profile
An enthusiastic, friendly and out-going person who is organised, efficient and hardworking. Able to fit
into new teams and workplaces and with the ability to develop new skills to meet the need of the
business. Now looking to return to work after a short break.
Key skills & abilities
• Creating word documents, memos, reports and presentations
• Researching/gathering information from books/articles/directories/internet
• Recording information accurately
• Keyboard and I.T. skills and operating powered equipment
• Customer service skills with explaining and presenting skills
• Interpersonal skills communication and team player/leader
• Managerial/Supervisory experience in OFFICE/TRAINING CENTRES
• Retail/cashier/Assistant Managerial experience
Employment details
Packer 2013
S&LPersonnel Agency/Lemonpath
Packaging giftboxs for parfume company to sell in shops
Working in teams with groups of people
Working to targets
Reporting to supervisors/managers
Overlocker/Garment Packer
V FASHIONS LEICESTER 2013
Overlocking and lockstiching garments in numbers
Working on own table and being supervised
Pattern cutter/ Overlocker
Overlocker/Locksticher
4 weeks voluntary placement
2012
Babygear charity
Pattern cutting materials
Overlocking making pramquilts
Volunteer Administrator/Receptionist/Supervisor/Teacher 2000-2001
Training Centre/WIGSTON College
Administrative/Receptionist duties
Supervisor and Teaching computing skills
Working for staff and customers
Security and systems checking
Using office equipment to fit and meet any job description and criteria
Leena Odedra
5 Wainwright Avenue
Leicester LE5 1QW
E: **.**@*******.**.**
Employment details
Overlocker 1999-2000
William Baker leics
Making babygros for Mothercare
Working on a table using an Overlocking machine
Working to targets and being supervised
Mercury News shops Assistant
1999
Mercury News Shops
Assisting the store Manager
Cashier, taking payments for goods, shelving products
Customer Service, Pricing goods, taking deliveries,
Invoices, merchandising
Packer 1999
Staff Line agency
Melton Mowbray
Working in a Warehouse with a team
Stacking packaged products
Packing products
Qualifications & Training
Burleigh Community College
General Certificates of Secondary Education 1989-1991
English Grade E
English Grade D
Mathematics Grade F
Design Grade D
Art and design Grade B
Humanities grade D
Modular Science Grade G
Loughborough College Leicestershire
1991-1992
BTECH 1 Diploma in Information Technology Applications Pass C
City &Guilds Numeracy level 1&2 pass
Studies In Leicester 2000-2001
OCR/RSA National Vocational Qualification level 2 ADMINISTRATION
C.L.A.I.T. Level 1, Certificates from Learndirect centre ITtQ2 Word
pass B+ITQ2: Excel,powerpoint,healthandsafety,Ipq2 QDOS training centre.
2012-2014
Hobbies & Interests
Internet, Cinema, Watching the television, reading books. Travelling to Asia.
References available on request.
Contact this candidate