JOHN P. GILBOY
***** *** ******* ***** ********, CA 90603 562-***-**** ****.******@***.***
CHIEF INFORMATION & OPERATIONS EXECUTIVE
Solutions-focused technology executive with an exemplary record of planning and delivering high-quality, dependable IT systems
and services aligned with long-term business objectives. Executive team member deeply involved in business strategy, growth and
acquisition planning, and alignment of business activities and initiatives to produce solutions that drive growth while assessing
business, technology, and customer needs.
VALUE OFFERED
Strategic Planning, Growth, M&A: As senior officer and member of executive leadership team, developed short and
long range strategic plans for growth and profitability, ensured the greatest ROI for technology investments, and balanced
business needs, risks, critical priorities, and long-term business goals. Develop and manage various growth strategies
across the organization. Deep experience orchestrating M&A opportunities in US and International operations.
IT / Business Alignment: In senior IT leadership roles in the food & beverage, pharma, consumer goods, healthcare, and
financial services industries, built alliances, translated business objectives to technology strategies, and led business
process redesign to optimize performance, maximize ROI, and achieve cost savings.
Operational Efficiency & Strategic Sourcing: Throughout career, have successfully selected, negotiated, and managed
offshore partnerships that have delivered better service, stronger capabilities, and lower costs. Unrelenting focus on
Operational Efficiency, Global Supply Chain Optimization, Cost Management, Inventory Control, Profitability Initiatives.
Leadership & Team Building: Achieved consistent, high quality results through successful staff recruitment, retention,
and leadership; built cohesive, collaborative teams focused on attaining business objectives.
KEY ACHIEVEMENTS
Consistently improved working capital by revamping supplier relationships, crafting strategic sourcing and service
agreements, and creating supplier certification programs to increase service/availability while reducing costs.
Drove global ERP implementations including a $26 million ERP renovation and innovation project, multiple global ERP
initiatives, numerous Finance Management Systems & Operational Improvement (Business & Technology)
Leveraged Onshore-Offshore partnerships. Expert in creating and leveraging off-shore partnerships to extend IT
capabilities while improving skills, abilities, and cost structures.
Designed and implemented comprehensive business intelligence/corporate performance management systems to
improve business planning, decision making, and financial/operational effectiveness.
CAREER HISTORY
J.F. SHEA CO., INC. 2013 – Present
$3B, Construction & Diversified Operations
Chief Information Officer
Recruited by CEO to lead consolidated IT Services and Operations. Challenged to modernize and improve IT technology and
services coming out of deep economic downturn and set stage for future operational performance improvements.
Significantly improved IT delivery and service capabilities while maintain aggressive IT spend profile.
Designed and implemented comprehensive IT Governance model to shape IT Investments, Interact with Executive
Leadership, Track IT resource utilization and effectiveness, create business unit transparency within IT.
Leveraged onshore-offshore partnerships to augment IT skills and resource pool to deliver on IT project and business
initiatives at significantly reduced cost models.
Developed and lead business process improvement and technology strategies for comprehensive Finance Process &
Technology Transformation including FP&A, Budget & Planning, Strategic Finance, Close, Consolidations, Legal/Audit
Reporting..
Designed and Developed business and technology strategy to create industry leading Online Customer Experience –
including e-Commerce initiatives and customer self-service across web, mobile, tablet & kiosk platforms.
Crafted renewed Sales Technology toolbox strategy to include CRM, Point of Sale, Document Management and Customer
Service applications.
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CAREER HISTORY (Continued)
UNION BANK, LOS ANGELES, CA 2011 – 2013
$90B, Regional Banking and Financial Services
Senior Vice President – Information Technology
Recruited by COO to join executive team focused on redefining bank’s core financial transaction technologies. Charged with
creating collaborative relationships between business and IT.
Leveraging onshore-offshore partnerships to attain functional and financially attractive development, support and
QA/Testing strategies.
Leading executive level strategy and planning for core Financial ERP systems planning, evaluation and implementation.
This estimated $24 Million project includes General Ledger, Fixed Assets, Accounts Payable, Accounts Receivable,
Purchasing, Corporate Real Estate and a new Billing System.
Responsible for design and implementation of bank-wide centralization and operations of Quality Assurance, Testing, and
consolidated Production Support.
Leading creating and implementation of consolidated Sales & Marketing Technology team to facilitate bank-wide sales,
marketing, CRM and customer data initiatives. Centralization and consolidation is expected to save $10-15 Million
annually in people, operations, and technology costs while significantly improving customer data.
Executive leadership in bank-wide initiatives toward audit, compliance, regulatory, FDIC and SEC reporting and data
lineage improvement initiatives.
VENTURA FOODS, LLC, Brea, CA 2009 – 2011
$2.5B, Food & Beverage Industry – Heavy Manufacturing, Retail, Wholesale and Broker Based Distribution
Senior Vice President & Chief Information Officer
Recruited to join executive team to drive a dramatic turnaround and deliver rapid improvements in revenue, share value, and
customer satisfaction. Defined and executed growth strategies that led to business revitalization, including developing a
comprehensive Business Process and ERP technology initiative.
Earned a stellar reputation as an expert in leveraging onshore-offshore partnerships to attain functional, quality, and time
objectives and significantly manage cost structures. Developed and implemented a multi-faceted resource extension plan
leveraging off-shore development and support partnerships to reduce internal headcount and maximize effectiveness.
Drove a $26 million ERP renovation and innovation project following in-depth market research and analysis and
presentation of findings to the Board of Directors.
Launched business process evaluation and design efforts, resulting in over 400 new and refined operational, services, and
financial process enhancements. Launched Business Performance Management capabilities on Oracle OBIEE platform.
Optimized performance metrics by revamping the IT Data Center and Network Infrastructure to improve capacity,
reliability, and performance capabilities.
Liaised with the corporate executive team to develop and direct comprehensive IT governance processes, systems, and
real time dashboard reporting and analysis throughout the IT and user communities.
PHARMAVITE, LLC, Northridge, CA 2008 – 2009
Subsidiary of Otsuka, a $10B international pharmaceutical and supplements company
Vice President of Information Technology Services / Chief Information Officer
Successfully built and steered multiple teams to maximize performance in a fast-paced, time-sensitive environment requiring
superior strategic planning, organization, and leadership skills. Consistently achieved business and IT objectives by steering
global IT Infrastructure Standardization & Improvement effort. Served as a key player responsible for delivering strategic IT
structure and operating plan in support of major ERP system.
Designed and integrated a comprehensive new ERP system for Pharmavite, reducing use of outside contractors by 95%,
and achieving a 20% increase in annual growth without increased costs.
Developed innovative methods for operational improvement, resulting in a projected $20M in annual savings.
Spearheaded company’s first E-Commerce (Direct to Consumer) business well under budget.
Led staff in the research, development, and execution of a Business Process Improvement and Online Business
Performance Management System (DW) that slashed costs and boosted efficiency.
Appointed as a Key Senior Executive leading J-Sox Compliance initiatives.
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CAREER HISTORY (Continued)
AMCOR SUNCLIPSE NORTH AMERICA, Buena Park, CA 2002 – 2007
$1.6B international packaging, manufacturing, warehousing, and industrial distribution company
Chief Information Officer
Recruited to support the President and CEO with developing key initiatives to increase strategic value of IT for company with a
flailing technology infrastructure. Planned, coordinated, and drove IT projects to ensure successful, on-time, and budget-
compliant completion. Facilitated strong relationships between IT, operating business units, and senior executive peers to
institute strategies that better aligned IT with business unit objectives.
Created business plan and e-commerce B2B and B2C strategy which generated $6M in new business revenues the first
year, with an additional $30M in 5-year pipeline.
Member of executive team that successfully orchestrated a global SG&A reduction effort across Amcor and its five
international operating companies; achieved a 17.5% improvement in SG&A in nine months.
Implemented executive-level sponsorship and direction of all business process redesign and technology development.
Designed new business-wide KPI processes and technology; improved service delivery while lowering operational costs.
Collaborated with the CFO to deliver exceptional regional and global Executive Leadership and Oversight for SOX
compliance and remediation efforts.
EDUCATION
Master’s Degree – Claremont Graduate School of Business, Graduation May 2014, 3.89 GPA
B.S., Business Management – University of Redlands, Redlands, CA
Advanced Management Courses – Harvard Business School, JFK Center for Executive Education
Numerous Executive Management, Team Building, Finance, and Operational Effectiveness Courses
AFFILIATIONS
Current Affiliations: So Cal SIM, CIO Advisory Board at UgovernIT
Past Affiliations: Quest International Users Group, Global Oracle/JDE Community, 2010-Present; Customer Advisory Board -
Delta Technologies (Food Safety), 2010-Present, Braille Institute IBM/ISSC Business Recover Services Customer Advisory
Board; Pacific Bell President’s Customer Council; EMC Corporation Customer Council; American Management Association
(AMA); Association of Contingency Planners (ACP); Ultimate Software Client Advisory Board; President, Orange County
Chapter of ATT FOCUS User’s Group