Quality Manager
Resume:
George A. Boykin
Email: ********@*******.***
Dayton, OH 45431 Phone:
Manufacturing Quality Manager
QUALITY LEADERSHIP PERFORMANCE
Top-Performing Management Professional with more than 20 years of
progressive experience in Manufacturing, Supervision and Quality Systems,
accomplished abilities in Operational Performance Improvement through
demonstrated competencies in, Problem-solving, Continuous Improvement,
KAIZEN / Lean Manufacturing and ISO Management. Experienced in Project
Management, Plant Launch Management, Process Control, Measurement Systems
Analysis, GD&T and the application of Quality Engineering with
Manufacturing Principles. I am looking for the right opportunity to share
developed skill set in a senior level Quality Management role.
Areas Of Expertise
Project Management Regulatory compliance Manufacturing Principles
Communication Skills Supply Chain Management Supplier Quality
Problem Solving Meetings and Presentations Management
Value Stream Management Team Building
Cost-Control Performance Evaluation
Professional Experience
Navistar Inc., Springfield Assembly Plant, Springfield, OH
Plant Quality Manager 2012 - Present
. Actively drove QMS with responsibility for both Quality and New Model
Launch Programs
. Lead migration MQS to ATS Inspect data collection system
. Facilitated Draw down plan of 1200 units in red tag in 3 months
. Reduced Non Productive overtime by 46% resulting in 2.5 million cost
save
. Updated roles and responsibilities for Salary Quality Department
personnel creating more effective team
. Improved No Roll EOL quality metric by 75% through CI projects
. Reduced warranty cost associated with Quality levels of vehicle in
areas of in transit, and 3 MIS
Quality Manager Monaco RV Plant, Wakarusa, IN
. Enhanced the effectiveness of the quality management system including
compliance by developing and executing standardization of
manufacturing quality enablers
. Responsible for plant wide quality policies, procedures, processes,
and programs
. Reduced yard / post production inventory levels by reducing reworks
and overall defects per unit
. Initiated transition and application of Quality software working with
programmers, software developers and engineers
. Trained and developed plant quality team members in Six Sigma
techniques resulting in process improvements
. Supplier management of quality issues PPM metric through RGR process
Ford Motor Company, Chicago Assembly Plant, Chicago, IL
Final Shift Superintendent 2012 - 2012
. Managed 300 hourly UAW team members in conjunction with six
supervisors and 15 team leaders
. Reduced online repairs by 13 percent through effective communication
and data analysis
. Drove problem solving and lean concept applications to achieve plant
efficiencies
. Liaised between departments to support manufacturing and personnel
. Oversaw the successful launch of the 2012 Explorer, Lincoln MKS and
Taurus Models
George A Boykin - Page 2
Quality Evaluation Manager, 2010 - 2012
. Administered and managed all aspects of the plant's quality operating
system working through the plant quality, production, and IQ personnel
. Led the efforts of recertification for plant in regulatory compliance
during annual VCA ISO audit
. Reduced Warranty MOM for three vehicles lines through review and
analysis of external and internal data by effectively managing root
cause analysis, containment, verification and validation processes.
. Collaborated with suppliers to ensure quality requirements and
compliance
. Directed technical and administrative employees in the day to day
management of the comprehensive quality management program
. led the plant daily quality report out meeting to review key metrics
and verification of corrective actions
. Developed the operating procedures and controls for automatic
inspection device (Vision System)
. Responsible for implementation and certification of GFCPA (Global Ford
Consumer Product Audit) process
Final Area Launch Coordinator, 2007-2010
. Earned the Chicago Plant Best in Company Quality Metric for the 2008
Taurus Launch
. Planned, developed and implemented work force readiness for the launch
of a model year vehicle
. Oversaw development for trim and chassis departmental launch
assignments
. Interfaced with all levels of management to facilitate completion of
projects
. Collaborated with cross-functional teams to deliver successful launch
metrics and ensure deliverables
. Facilitated and directed online activities pertaining to the on-site
modification center including execution of draw down plan
Manufacturing Planning Specialist/Supervisor, 1998-2007
. Established performance indicators, operating goals, productivity
improvements and cost reduction programs that consistently improved
product output quality and customer satisfaction
. Improved FTT percentage to best in company out of 15 divisions
. Saved $115,000 by collaborating with shop repairmen to improve rework
methods
. Increased operating performance by 15 percent while reducing labor
costs by $5 thousand through the implementation of the Capacity
Reduction Plan
. Reduced workers' compensation costs by 30 percent through effective
health and safety plans, employee training, equipment safeguarding and
management accountability.
Contractor, LSG Sky Chefs, Chicago, IL 1998-1998
Production Manager, Karp and Son, Inc., Elk Grove Village, IL 1994-1998
Production Supervisor, Bunge Foods, Bradley, IL, 1992-1994
Paint Line Foreman, M&M Industries, Bensenville, IL, 1992-1992
Education
Master of Science in manufacturing Operations management, Eastern Illinois
University, Charleston, IL, 1991
Bachelor of Science in Industrial Technology, Eastern Illinois University,
Charleston, IL, 1990
Training and Affiliations
Statistical Problem Solving, Navistar Inc.
Lean Six Sigma Greenbelt Certified, Ford Motor Company
Principles of Lean Manufacturing, Chicago Manufacturing Center
Theory of Constraints, Eiyahu Goldratt
Learning Organizations, Peter Senge
Quality and Productivity, Dr. W. Edwards Deming
ASQ Member
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