Customer Service Human Resources
Resume:
Brittney N. Goodger
Middle Village, New York 11379
****************@*****.***
Career Profile
Professional and hard working with strong interpersonal and organizational
skills. Ability to multitask a variety of challenges and responsibilities.
Skills and Proficiencies
. Professional and friendly customer service
. Telephone Reception
. Microsoft Office Suite of Products
. WAVES and Concur systems
. Planning and Scheduling
. Written Communication
. Internet Research
Work Experience
Victoria's Secret - Selling Associate Oct
2013 - Present
Bayside, NY
. Responsible for replenishing stock items
. Responsible for processing shipment quickly and efficiently
. Responsible for keeping the selling floor neat and organized
. Helping customers in a friendly and courteous manner
Mirror Mirror Salon - Assistant May
2013 - Oct 2013
Middle Village, NY
. Responsible for all scheduling of appointments
. Managed phone calls - incoming and outgoing, included following up
with clients and taking messages
. Assist stylists with washing hair
. Keep salon neat and organized
. Greeting clients in a friendly and courteous manner
Christie & Co Salon and Spa - Customer Service Assistant
Mar 2013 - April 2013
Bayside, NY
. Assist stylists with washing hair
. Keep salon neat and organized
. Greeting clients in a friendly and courteous manner
Chartis Insurance - Administrative Assistant, Human Resources Department
Mar 2011 - May 2012
New York, NY
. Supported two Senior Global Human Resources Executives who reported to
the Chief Human Resources Officer.
. Independently prepared extensive international and domestic travel
arrangements, including air travel, travel documentations, itineraries
ground transportation and hotel arrangements.
. Responsible for expense report preparation and submission with no
errors.
. Maintained office supplies for floor of 50 employees.
. Accustomed to a high pace, dynamic, high pressure environment
supporting senior managers.
. Compose and distribute inter-departmental memorandums (e-mail,
documentary and voice).
. Answer phones, arranging conference rooms, filing, printing, faxing,
and other general support.
. Communicate effectively and deal with challenges and conflicts.
. Protect and secure confidential information and papers.
. Schedule meetings and escorts visitors to staff members' offices,
along with providing hospitality service arrangements as requested by
staff.
Glen Ridge Environmental, Inc - Office Manager
Jun 2007 - Feb 2011
. Responsible for submission of samples to lab and receipt of findings.
. Preparation of Lead Dust Clearance Report, in accordance with lab
results, ensuring timely receipt by appropriate government agency.
. Liaison between client and NYC Housing Agencies to clear reported
violations.
. Scheduling of lead technicians for site visits, coordinating client
and technician availability on short notice. Ensured follow up with
both parties and rescheduled site visits as necessary.
. Research of clients individual lead paint violations on NYC Housing
website.
. Prepare billing and ordering of supplies. Maintained accounts received
file and followed up on outstanding invoices due by client.
. Responsible for paying vendor invoices. Maintained annual expense log
for tax purposes.
Education
Ferrara's Beauty School, Forest Hills, New York
May 2012 - Dec 2012
. Cosmetology Program - successfully completed 6 month course.
Queensborough Community College, Bayside, New York Aug
2008 - May 2011
. Liberal Arts
Saint Vincent Ferrer High School, New York, New York
Sept 2004 - May 2008
. High School Diploma
Licenses
NYS Cosmetology License - June 2013
References available upon request.
Contact this candidate