Customer Service Sales
Resume:
FARIHA ANJUM
**-** *********** ****** ****. L*A *N5
******.******@*****.***
OBJECTIVE:
To obtain a full time position in a respected company to utilize the acquired knowledge and skills gained through my
undergraduate studies.
EDUCATION:
2010-2014 University of Guelph Toronto, ON
Honors Bachelor’s Degree
Business administration
2010-2014 Humber College Toronto, ON
Diploma
Business Administration
2006-2010 T.L. Kennedy Secondary School Mississauga, ON
Ontario secondary school diploma
SKILLS/ACCOMPLISHMENTS:
Excellent sales knowledge & experience.
Outstanding customer service experience.
Experienced dealing with cash.
Capable of working as an individual and as part of a team .
Great leadership and problem solving abilities.
Eager to take on responsibility and gain new experiences.
Excellent communication and interpersonal skills.
Skillful in planning & executing University Events.
Extremely Friendly & Reliable.
Exceptional knowledge of advance Microsoft Excel, Microsoft Work and data entry software .
Knowledgeable about Event Planning & Fundraising.
Vice President of marketing at DECA U 2013.
Teacher’s assistant at Thornwood Public School.
WORK EXPERIENCE:
Jan’ 14 – Present
M ARKETING & COMMUNICATION INTERN: MARCH OF DIMES CANADA Mississauga, ON
- Research & gather information on potential donor companies.
- Assists with the creation and production of materials for communication with partners.
- Mail out proposals, keep track of responses.
- Stay in good communication with supporters.
- Perform other administrative duties as needed.
Feb’ 14 – Present
SALES GUIDE: EDDIE BAUER Mississauga, ON
- Guide customers in what they need
- Observe customers sense of style & suggest appropriate outfits
- Act as a personal stylist while they are in our store
June’ 13 – Present
START LEADER, UNIVERSITY OF GUELPH-HUMBER Toronto, ON
- Student Transition and Resource Team Leader
- Lead tours of the University and communicate about the available facilities and services
- Represent University of Guelph-Humber at the University fair & answer appropriate questions
- Share my experience and knowledge about the university with prospective students
- Be a leader and source of information to first year students
Feb’ 13 – Dec ‘13
SALES ASSOCIATE, MEXX KIDS Mississauga, ON
- Assist customers in finding suitable outfits
- Provide information about the products and the company
- Process new collection to put onto the floor
- Change appropriate signage within the store
- Re-organize Kids layout when appropriate
Oct’12 – Feb’13
GUEST SERVICES REPRESENTATIVE, SQUARE ONE Mississauga, ON
- Direct guests to their desired location
- Selling & preparing gift Cards for guests
- Answer necessary questions about the mall and its surroundings
May’11 – Oct’12
BIRTHDAY PARTY HOSTESS, CINEPLEX ENTERTAINMENT Mississauga, ON
- Make phone calls to confirm and book birthday parties
- Make sure the parties are running smoothly and everything is on schedule
- Communicate with guests regarding what is expected in order to provide exceptional service
Apr’10 – Aug’10
CASHIER, W AL-MART Mississauga, ON
Scan items in an organized and fast paced manner
-
Process & Handle cash along with other forms of payment
-
References available upon request
Contact this candidate