Customer Service Representative
Resume:
Yolanda D. Albrow
Houston, TX *****
*******@*****.***
Objective: Seeking a career where challenging responsibilities and
opportunities are well matched to my abilities and skills.
Experience: Office Team/Majesty Staffing Houston, TX
Administrative Assistant/Bartender 02/2013 to present
Suggest, sell, and mix drinks for patrons at entertainment events.
View contracts, logs, and inspections of drivers.
Provide excellent customer service in office and social gatherings.
Chili's Bar and Grill Houston, TX
Trainer/Bartender/Server/Expeditor 07/2009 to 02/2013
Trained new hires hands on and through classroom.
Ordered and requisitioned liquors and supplies.
Assigned opening and closing duties of food servers.
Venturi/Spherion Staffing Houston, TX
Customer Service Representative/ 09/2007 to 09/2008
General Office Clerk
Responsible for collecting and verifying customer
information.
Responded to written and telephone requests for enrollment
into health benefit and donation programs.
Extensive data entry.
Asurion Houston, TX
Customer Service Representative 10/2006 to 09/2007
Processed insurance claims for cell phones.
Completed contracts and determined charges for services.
Collected payments and issued discontinuance orders.
Directech SW Houston, TX
Dispatcher 08/2005 to 01/2007
Tracked and dispatched cable technicians.
Answered calls regarding customer complaints.
Supervised staff in absence of office manager.
Education: University of Phoenix The Woodlands, TX
Business Management (Human Resources) 2013 to present
References: Available upon request
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