Customer Service Medical
Resume:
Maricella D. Davis
Houston Texas 77086
Skills: Administrative Duties, Typing, Filing, Faxing, 10 key, Medical Terminology, ICD 9
coding, CPT coding, insurance verification, Microsoft word/excel
OBJECTIVE: Obtain a promising position that gives the opportunity to develop and
advance computer skills along with communication skills and administrative competence.
EMPLOYMENT:
Walmart July
2013 Jan 2014
Cashier Greeting customers as they check out at the register and also help customers in
customer service with their exchanges and returns.
Integra Medical Clinic April
2009 Dec 2012
Receptionist Responsibities included answering all incoming call, greeting patients,
setting appointments, general typing, filing charts, closing out all final cash payments.
Hadrian Corporation Jan
2006 March 2009
Answering Service Operator Responsibilities included answering all incoming calls,
screened calls for physicians, hospitals, attorneys and paged on call as needed.
Midtown Pediactrics June
2003 Dec 2005
Receptionist Greeted patients, answered all incoming calls, made appointments,
screened all calls and directed them to the appropriate party. Set appointments for
returning patients as they checked out. Verified insurance, and did final closing at the end
of the day.
Texas Woman's Hospital Janurary
2002 May 2003
Receptionist/Medical Coder answered all incoming calls greeted patients as they came
into the office. Set up all necessary appointment for new and returning patients. Verified
insurance before patients appointments. ICD 9 claims. Also did final closing at the end of
the day.
A 1 Dentist June 2001 Nov 2001
Receptionist Responsibilities included answering incoming calls from patients, setting up
patient appointments, greeting patients at time of appointment. Verifying insurance before
they came into office, billing, filing charts, and doing all final closings at the end of the day.
Dean's Professional Service Sept
1998 March 2000
Medical Call Center Operator Answered incoming calls from patients during and after
hours, retrieving emergency calls for Dr's on call by sending text messages on their
pagers. Screening all calls before paging. after a few minutes would confirm with patient if
Dr had returned calls.
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