H ardeep Singh
**A Park Blvd, Toronto, ON M*W *G* • 647-***-**** • *************@****.***
CAREER OBJECTIVE
To lead, challenge and be challenged in a marketing strategy or business/market development position. Analyze and
improve marketing, sales and operational performance. Develop products, markets and relationships.
CORE COMPETENCIES
- Competitive Market analysis - Strategic planning skills - SEO
- Excellent presentation skills - Social Media Marketing - Internet & E-mail Marketing
- Market Research - Content Management - Corporate Brand Development
- Team Building & Leadership - Graphic Design - Budgeting & Allocation
SPECIALIZED EXPERTISE
- Microsoft suite - Adobe Creative Suite - Corel draw graphic suite
- Social media management tools - Marketing Automation Software - Accounting and Business Software
- Google Analytics - SPSS - WordPress
EDUCATION
Global Business Management 2011-
2013
Humber Institute of Technology and Advanced Learning, Toronto
Specialization in Marketing and Global Business
Master of Business Administration 2008- 2010
Lovely Professional University, Jalandhar, India
Specialization in Marketing and International Business
Management Development Institute of Singapore, Singapore: study tour February 2009
University of North Carolina, Charlotte, USA: study tour June - July
2009
Bachelor of Business Administration 2005-
2008
Saraswati Institute of Management and Technology, Gadarpur, India
Specialization in Marketing and Finance
PROFESSIONAL EXPERIENCE
Sales Representative (Retail Demo Staff) January 2014-
Present
ALOKOZAY (Mississauga, Ontario)
- Communicating directly with customers in a marketing and public relations capacity
- Engage the consumers by creating brand awareness and enthusiasm
- Showcasing the benefits, value, and usefulness of Alokozay products
- Dynamically and aggressively sell products to consumers
- Meet day-to-day sales targets
Outbound Sales Representative February 2014-
March2014
INNOVATIVE VISION MARKETING INC. (Toronto, Ontario)
- Responsible for contacting existing or new customers and selling products and services in a call center environment
- Actively matching the needs of the customers with the features and benefits of the saleable product
- Providing customers with relevant product information with the intention of selling said product
- Meeting Sales, Customer Service, Productivity, Compliance and Quality targets
- Performing simple mathematical calculations
- Dealing with highly confidential information in a secure environment
Communication Specialist July 2013- January
2014
INTELLIGARDE INTERNATIONAL INC. (Toronto, Ontario)
- Act as the first point of contact for staff, managers, clients and the general public
- Receive and classify High volumes of incoming calls
- Providing excellent service to clients, customers and employees
- Prioritize response and dispatches
- Dispatch ERServices as required, and maintain field communications at all times
- Enter information into Intelligarde database, update daily dispatching logs
- Enter vehicle parking registration information in the database
- Maintaining a schedule for all the employees
- Maintain and update data on business addresses and phone numbers
- Ensure consistent implementation of all policies and procedures
- Respond to issues/situations
- Handle mail, courier, drop-off packages, messages and general inquiries
Marketing Communications Intern February 2013-May2013
HRWARE (Brampton, Ontario)
- Review the website content; support creating updated online marketing material
- Strategizing and developing online/phone surveys
- Data manipulation and make reports for the sales team (Salesforce.com)
- Assist with developing an email marketing campaign
- Update and maintain existing corporate social media pages
- Initiate monthly internal marketing programs
- Monitor and analyze performance of marketing activities against goals and past activities, and continually
Strive to make recommendations for growth
- Designing marketing and promotional materials such as banners, brochures, catalogues, sell sheets, etc.
- Participation in other marketing activities
- Maintain mailing and email distribution lists for appropriate internal and external communication documents
Sales and Marketing Assistant June 2010-
July 2011
DASHMESH ROADLINES (Uttarakhand, India)
- Provide excellent service to the clients and new customers by giving detailed information about the products
- Finalizing deals directly with customers by providing current market rates and competitors product rates
- Provide support to the sales & marketing team and work in conjunction with the Marketing & Communications
Specialist to execute activities and functions related to sales & marketing requirements and programs
- Supporting sales team presentations by assembling quotations, proposal, videos, slide shows, demonstration and
- product capability booklets; compiling account and competitor analyses
- Keep records of customers and their daily transactions with the company using Accounting Software
- Design company promotional materials and provide training to team members
- Collect, review and consolidate relevant sales and marketing information to develop case studies, sales trend
Information and market related documents
- Communicate with appropriate personnel to follow sales leads
REFERENCE
A reference is available on request