Customer Service Electrical

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JOHN DILLARD

**** * **** **

Tolleson, AZ 85353

Phone: 623-***-****

Alt. Phone: 602-***-****

E-mail: ******@*******.***

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OVERVIEW

I am seeking a position that will allow me to use my strengths in

Electrical/Utilities construction. I have great customer service skills and

am very computer proficient. I have worked in varying weather conditions

and am willing to travel as needed.

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HIGHLIGHTS

. OSHA 10HR Certified

. First Aid Certified

. MSHA Certified

. MS Office,Excel and Power Point proficient

. Commercial and industrial electrical experience

. Underground Utilities installations

. Excellent written and verbal communication skills

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ACCOMPLISHMENTS

Installation

Installed high voltage 3-Phase motors

Installed cable trays, Rectifiers and stop start controls

Installed commercial, industrial and residential outlets and switches

Installed 30/50 Amp RV Service connects

Installed High Voltage lines "4160"

Installed Transformers

Pulled cable and wire for underground and above ground installs

Termination

Terminated High voltage 3-Phase motors

Terminated Stop Start controls

Terminated outlets and switches

Terminated lighting to include Photo controlled lighting

Construction

Constructed new pole lines for 4160

Constructed Main Control Center for mining operation

Constructed mobile disconnect service controls

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EXPERIENCE

Mt Grant Electric

Electricians Helper 3/2013 to 1/2014

Under general supervision of a licensed Electrician performed a variety of

tasks to include: Electrical troubleshooting, new installation of

industrial, commercial and residential wire and hardware, installation of

electrical services to existing locations, complete build and installation

of new electrical control rooms, install and repair of high voltage lines,

install of wooden power poles, trench, lay conduit, weld, build concrete

forms and set concrete for machinery pads. Many other duties as needed

State of Arizona, D.E.S.

Supervisor of Unemployment 9/2009 to 2/2013

Supervise daily tasks assigned to staff working in the Unemployment

Insurance call center, approve leave, enter payroll, and handle customer

complaints.

Ensure adherence to policy and procedures, investigate claims, create excel

and crystal reports for State director and management. Train new staff as

required. Evaluate employee performance through visual and report based

assessment.

Cyber Marketing Solutions

Sales Executive 6/2000 to 4/2009

Contacted existing client for the purpose of selling advertising for

Internet based business.

Take incoming customer service calls.

Due follow up outbound calls.

Train new employees.

Kovach Metal Roofing

Shipping Crate Carpenter/ Yard Foreman 3/1998 to 5/2000

Build wooden Crates to spec to be used for transportation of metal roofing

panels to job sites.

Load and unload trailers using various size forklifts.

Move materials in shipping yard to maintain a clean shipping yard utilizing

forklift.

Assist in metal fabrication process using various equipment such as brake

press, metal sheer, roll form machine, etc.

Day and Zimmerman Basil Corporation

Hazardous Materials Handler 1/1995 to 2/1998

Responsible for the demilitarization of explosive ordinance.

Job consisted of Hauling trailers laden with explosive ordinance from one

area of the facility to the job site using a yard hauler.

Unloading explosives from trailers using various forklifts depending on

weight of material.

Stabilize ordinance by removing black powder sub-charges.

Loading stabilized ordinance onto a crane attachment and then lifting the

material to the third floor using an overhead crane.

Packaged, palletized and loaded explosive powder onto rail cars for

shipment.

Removed empty pallets and other objects from job site to secure location

using a sky track lift.

Education

Mineral County High

Graduated with Diploma 1992

Rio Salado College

Took courses in Unemployment Insurance Law 2009

Contact this candidate