Management Manager

Location:

Posted:

March 27, 2014

M a ria Lugo

Newark, NJ 07104

862-***-****, *********@***.***

PROPER TY MANAGE ME N T QUAL I F ICAT IONS

Veteran property manager with more than twelve years of experience ensuring profitability and

developing strong tenant relationships. Accomplished leader repeatedly recognized for outstanding

performance, exceeding goals, and generating new revenues. History of excellence in interpersonal

communication, relationship development, and establishing rapport. Expert ability to train clients and

educate tenants while clarifying complex issues. Proven ability to save costs and grow revenue through

analytical thinking and financial management. Highly skilled in mediation and negotiation. Proficient

i n Windows XP, Excel, Outlook, Yardi Voucher, and MDS.

PROFESSIONAL EXPRER I E NCE

M t. P rospect JV. L LC- Newar k, N J 2007 to P resent

Community M anager- M anage a team of seven engaged in the property management operations for

residential communities and in ensuring long-term profitability. Hire, recruit, and develop staff with

t he goal of ensuring excellent services, business orientation, and internal promotability. Mentor and

t rain managers and assistant managers in budgeting, staffing, hiring, workforce management, sales,

and services. Develop budgets and forecasts and optimize opportunities for new marketing prospects.

Key Accomplishments:

• Revitalized six under-preforming communities in Newark NJ through aggressive expenditure

analysis, historical t rending, targeting growth potential, reducing unnecessary expenses, and

i ntensive staff t raining. Expanded revenues $5.6 million annually.

• Authored ‘‘Move In/Move out’’ Packet to assist residents. Adopted as part of the National Brand

M arketing Platform.

Cromwell Realty L LC –Newark N J -2002-2007

P roperty M anager- P rovided property management for 294-units residential rental property.

Oversaw tenant selection, lease management, insurance, and tax accounting. Directed maintenance,

major repairs, and daily operations. Managed utilities, collected rent, and conducted tours of the

p roperty for prospective tenants.

Key Accomplishments:

• Exceeded annual occupancy objective 95 % or more.

• Devised and administered operating budget of $3.6 million annually. Exceeded revenue

p rojection by $45,000.

E D UCAT IO N & D EVE LOP ME N T

• 200-2001 Jersey City University- Je rsey City NJ

• 2001-2003 Essex County College – Newar k, NJ

• 2003 – P rofessional School Of Business – M i lbu rn, NJ

LANGUAGE B I L L I NGUAL

REFERENCES W I L L BE F UR N IS H E D UPON REQUEST