Customer Service Ms Office

Location:

Salary:

open

Posted:

March 26, 2014

J ennifer Young

*** ***** **. ***.* Rochester, NY 14621

***********@*****.***

P rofessional Summa ry

I’m a very dependable person and extremely hard worker. I’m a fast learner and can work in

fast paced environment. I’m friendly and outgoing.

Skills

• Experienced in a production environment.

• Team assembly and packaging experience.

• Computer skills, including MS Office: Word and Excel.

• Excellent customer service skills.

• Team player with a positive outlook.

Work H istory

Team Member, F lower City Packaging, 1001 Lee Rd., Rochester, NY Apr 2011 – Jun 2011

• Worked as part of a team assembly line (packaging).

• Wrapped and stamped objects to prepare for shipment.

• Kept work area clean and tidy.

Cashier, A rby’s, G reece Ridge Centre, Rochester, NY Sep 2009 – Dec 2009

• Greeted customers and took orders.

• Assembled orders and brought to customers.

• General cleaning duties.

Call representative, Sutherland Global Services, 202 Wallace Way, Rochester NY Oct

2013- Jan 2014

• Answering phones with general greeting

• Troubleshooting the product

• Documenting cases for each call and doing a follow-up

Education

Regents' Diploma, Churchville Chili Sr. H igh School, Churchville, NY 2010