Manager Supervisor
Resume:
Maurice O. Graves
*******@*****.***
Education: The Manhattan Institute for Policy Research (MI) New York, NY
Dialysis Technician, Graduated: October 2009
John Tyler Community College, Midlothian, VA
Summer 2009-Fall 2011
Focused on courses in Health/ Nutrition and Sociology
Lone Star College, Cypress, TX Fall 2014
Work Experience:
Administrative Support, Murphy Industrial Products, August2013-
Dec2013
- Handled calls and promptly forward them to the appropriate
person
among employees
- Maintain records of materials or items received or distributed
- Provides information by answering questions and requests
- Contributes to team effort by accomplishing related results as
needed
- Sending out and receiving mail and packages
- Performing multifaceted general office support
- Relieve management of administrative detail, all projects
- Coordinate work flow
- Check deadlines on incoming requests and put preliminary
work in
play
- Maintain procedures manual to ensure consistent performance
of
routines
- Perform to earn boss’s full confidence
- Assure discreet handling of all business
- Seek training on projects outside my range
Front Desk/Relief Driver, Hahn Automotive Inc.,June2011-Jan2013
- Assisting supervisor/managers with their tasks as well as
completing
essential reports
- Outstanding ability to perform several tasks at once
- Assigned duty for drivers, even in emergency cases taken up
the role
of driver
- Responsible for handling all the problems and queries of the
guests
and customers
- Handles calls and promptly forwards them to appropriate
person
among 25 employees
- Confirms and records the receipt of shipments, prepares items
for
shipping loads and unloads trucks
- Reports damages and discrepancies for accounting,
reimbursement
and record-keeping purposes
- Order picking Handling of RF scanners
- Completes shipping and receiving reports
Reservations Clerk, Days Inn Hotel, January2011-June2011
- Maintain an inventory of vacancies, reservations and room
assignments
- Register arriving guests and assign rooms
- Compile and check daily record sheets, guest accounts,
receipts and
vouchers using computerized or manual systems
- Present statements of charges to departing guests and receive
payment.
- Daily accounting data entry and reconcile
- Hotel security
Truck Rental Assistant Manager, Budget RentalTrucks,March2009-
Dec2010
- Manage quick rent/emerald club process to minimize line waits
and
promote
- Fast, friendly service
- Prepare contracts between provider and customer
- Ensure the satisfaction of all customers
- Ensure clean vehicles, a full ready line with proper car mix and
sound
- Specialty car management
Rental Car Associate, Enterprise Rental Car, March2009-June2010
- Prepared cars for rental and maintain accuracy of paperwork.
- Completed, reviewed and submitted various reports to
supervisor.
- Ensured the satisfaction of all customers
- Completed car exchange requests in computer system
- Performed related responsibilities as assigned or required
Supervisor, Move It Now, April2007- December2008
- Oversee employees in the relocation of private and business
customers
- Interview, hire and train new employees
- Conducted a team of employees and remained a strong leader
- Address customer questions and concerns
Skills:
Organization, multitasking, time management, communications,
teamwork, public speaking, ability to work individually and part as a
team.
- MS Word
- MS Excel
- Activate
- Telephone Reception
Certifications, Organizations and other Activities:
Dialysis Technician Certification
National Kidney Foundation
Boys and Girls Club of America, Volunteer, May 2004 - August 2004
- Was a positive role model for school-aged children
- Provided a fun and safe environment for children
- Volunteered at community service projects within the city
References: Available upon request.
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