Customer Service Data Entry

Christopher D. Rutkowski

**** ******* *****

Chesterton, IN 46304

Home: 219-***-****

Cell: 219-***-****

Email: *********.*****@*****.***

Qualifications

• Dedicated to professionalism, highly motivated toward goal achievement

• Detail oriented, efficient, and organized

• Excellent written and verbal communication skills

• Experienced with various types of computer software and systems such as Microsoft Word, Excel, Access,

Power Point, Quickbooks and the AS400 operating system

• 15 years demonstrated effectiveness in customer service

Experience

October 2012-October 2013, US Billing and Refunding Representative, Direct Buy, Merrillville, IN

• Weekly review of billing reports for 28 consumer clubs

• Preparation of accounting journal entries

• Maintenance of accounting spreadsheets

• Preparation of bank deposits and associated cash receipts

• Data entry utilizing AS400

• Delivery of bank deposits

May 2012-October 2012, Invoice Clerk, Logistics Insight Corporation (Malace HR), Hammond, IN

• Receive and process bills of lading for incoming freight loads

• Assemble and distribute packages for outgoing freight loads

• Distribute truck seals to outgoing drivers

• Communicate with vendors regarding freight shipments

October 2007-February 2012, Loan Servicing Associate, Centier Bank, Merrillville, IN

• Scan loan files for electronic document storage

• Monthly review of mortgage loans for proper flood insurance coverage

• Perform procedures for monthly payment of personal mortgage insurance for selected clients

• Review and prepare installment loan files for scanning

• Create and implement system of monitoring status of newly acquired mortgage files

• Execute data entry procedures to update client account information

• Enter Automatic Overdraft Protection Loans into computer system

• Utilize Microsoft Word and Microsoft Excel in data entry procedures

November 2003-October 2007, Loan Servicing Associate, First National Bank of Valparaiso, Valparaiso, IN

• Prepare and distribute monthly loan deficiency report

• Communicate with clients to verify insurance coverage for loan collateral

• Scan loan files for electronic document storage

• Utilize Microsoft Word and Microsoft Excel in data entry procedures

February 2001-November 2003, Teller, First National Bank of Valparaiso, Westville, IN

• Process customer transactions

• Execute branch balancing procedures

• Perform maintenance of Automated Teller Machines

• Perform branch opening and closing procedures

Education

1997 Associate of Science, Computer Technology, Purdue University North Central, Westville, IN

2011 Bachelor of Science, Business with Accounting Specialization, Purdue University North Central,

Westville, IN

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