Customer Service Marketing

Humair Anwer

**/* **** *******, **** No: *** Allama Iqbal Road • Karachi, Sindh • 75400

CELL +92-343-******* • E-MAIL ***********@*****.*** (Available to Relocate)

OBJECTIVE “I want to pursue a career in the field of Marketing & Customer

services to fully utilize my academic background, communication, Management skills

and to enhance and excel my understanding in the field of Marketing.”

EDUCATION Masters in Business Administration (Marketing & Advertisement)

Pakistan Air Force - Karachi Institute of Commerce & Technology, Karachi.

Graduated 2012

Bachelors in Business Administration (Marketing)

Pakistan Air Force - Karachi Institute of Commerce & Technology, Karachi.

Graduated 2009

Intermediate (Computer Science) Karachi, Pakistan

Professional College of Commerce & Economics

Graduated 2004

Matric (Computer Science) Karachi, Pakistan

Saint Paul’s English High School

Graduated 2002

SKILLS CRO Certified from Market Motive SEO Link Building Marketing

Social Media Digital Marketing MS-Office Email Marketing

Advertising

EXPERIENCE Grocode (Pvt) Ltd. (November 2012 till December 2013)

Digital Marketing Executive, Responsible for overall on-going social media

management, managing paid promotions on various platforms like Facebook,

Stumbleupon, Google Ad words etc, Outreach research includes email

correspondence for link building, reviews, guest posting, and content

promotion, Blog content management and optimizing for clients, Email

marketing management which includes weekly newsletters and drip sequence

based on promotions. On-going campaign and query response management,

Competitors research and opportunity discovery to indentify industry trends and

best practices that clients can initiate.

Meezan Bank Ltd. (April 2012 till November 2012)

Service Quality Coordinator, Responsible for managing the overall service

quality issues for branch banking and taking corrective measure to make sure

customers get satisfactory response from the banking officers.

Well Being Green (Pvt) Ltd. (April 2010 till December 2010)

Marketing & Sales Coordinator, Responsible for making all the marketing

strategies for launching a new product in a new geographical location. Also responsible

for sales strategies to generate leads.

PERSONAL QUALITIES

• Well versed & experienced in Customer Services & Marketing

• Organized, self motivated and keen on taking own initiative

• Excellent Communication and Presentational Skills with different people

• High level of understanding in International affairs and politics

• Can work under pressure and give compliance in timely manner

• Very strong Call Center, Administration, & Customer Service Background

REFERNCES

Available on request.

86/S Raja Terrace Flat No:202 • Allama Iqbal Road, Karachi • 75400 • CELL +92-343-******* • E-MAIL

***********@*****.***

Contact this candidate