Executive Administrative Assistant

Christine Bergstrom

**** ****** ****** *****, ******* GA

770-***-**** ************@*****.***

Executive Administration Office Management Microsoft & Internet Savvy Schedule Management Travel Arrangement, Sales Assistance Customer Service Meeting Coordination Executive Presentation Development Expense Reporting, Dependable Confident Self-starter Focused and Goal Oriented Team Player

Supervisor Reference

“I have enjoyed the pleasure of working with Chrissie in ensuring the client based served is nothing short of impeccable. Chrissie is a critical thinker and manages timelines and projects easily and admirably. She articulates well with every one she either works with or serves as clients and demonstrates value through her forward solutions based thinking ensuring clients receive the best products/services to be successful in developing their people to be the best they can be. I trust Chrissie - she is reliable and does what she says she will do. She goes over and above at every turn. What a pleasure to work with such a pro!” Catherine Burdett, Lead Facilitator, Achievers World Wide

Professional Experience

Executive Assistant to CEO and COO • October 2012 – March 2014

SoloHealth, Duluth, Georgia

Executive Administration:

• Support Executive Team with Administration and Project functions, while supporting Senior Managers

• Act as a liaison, problem solver, and facilitator as the first contact for the Executive Team

• Plan and schedule meetings for the Executive Team, including supplies, catering & AV needs

• Coordinate the Quarterly Board Meetings and Dinners, including the prep work of printing, binding and collating the Board Meeting materials

• Coordinate C-Level travel arrangements, itineraries & research to prepare for meetings

• Manage the corporate credit cards by tracking all receipts, reconciling expense reports & submitting paperwork for approval

• Manage the Stockholder and Non-disclosure Agreement databases

• Administrative general office support duties including managing incoming calls, email distribution lists, file organization, scanning & copying

• Coordinate and oversee the work of other Administrative Assistant on functions & projects

• Complete Management and HR Administrative Tasks while demonstrating a high-level of confidentiality in firm matters

C-Level Executive Assistant • June 2004 – October 2012

Achievers World Wide, Toronto, Ontario

• Executive Assistant to company Owner and Training Facilitators

• Office Management tasks including schedule management, creation of training presentations, conducting Internet research, social media, blog

updates, month-end reporting, vendor fulfillment, client support, and invoicing

• Handled Event Management and Travel arrangements while monitoring costs

• Managed the AWW Assessment Program, a division of the company that conducts mystery shopper calls; overseeing a team of assessors and

being responsible for ensuring an excellent product is finalized before submitting the shop reports to our clients

• Proficient in Microsoft Excel, PowerPoint, Word, Outlook, Access, OneNote and Publisher; strong knowledge of Adobe computer products

• Highly motivated self-starter, maintaining the needs of the company remotely

Senior Corporate Events Sales Manager • May 2003 - June 2004

Marriott Corporate Sales Office, Woburn, Massachusetts

• Senior Sales Manager for 6 full-service Marriott properties and 12 select-service Marriott properties in New England

• Handled focus client accounts and maximized revenue through increased bookings across multiple properties and brands

• Actively up-sold business opportunities to maximize revenue for individual properties

• Accomplished Peer Trainer, holding several Microsoft instructional workshops for creating proposals with Microsoft PowerPoint

Corporate Events Sales Manager • March 2002 - May 2003

Burlington Marriott, Burlington, Massachusetts

Promoted to Marriott Corporate Sales Office with one year of proven employment

• Responsible for booking and managing corporate events at a 414-room full-service hotel;

• Accrued new business through solicitation, hotel site visits and successfully closing deals.

• Met and exceeded personal annual sales goal by 32% in 2002

• Created impressive client-specific proposals using Microsoft PowerPoint, Publisher and Excel

Trade Show Operations and Exposition Project Manager • September 2000 - March 2002

Digital Communications Institute (DCI), Andover, Massachusetts

• Responsible for directing pre-show and on-site logistics for educational trade shows held throughout the United States

• Created and printed collateral for the shows, worked independently and assisted as a team player to ensure events were properly executed

• Handled schedule management, client support, Internet research, vendor fulfillment and invoicing

• Arranged travel details and worked as Executive Assistant for on location Key Note Speakers and Lecturers

• Produced and managed conference meeting room sets and exposition floor sets

• Coordinated food and beverage needs and audio visual needs for multi-day conferences

Director of Social Events, Catering Sales • April 1998 - September 2000

The Westin Hotel, Waltham, Massachusetts

• Successfully directed $7.1m sales department; Oversaw four managers and two assistants

• Consistently forecasted hotel's weekly and monthly sales revenue within 5% accuracy

• Exceeded sales goal by 26% in 1999 and by 38% in 2000

• Received ‘Hot Shot’ award at Starwood’s annual sales conference for exceeding 135% of my personal sales goal in 1999

Executive Assistant to General Manager • May 1991 – February 1997

Crowne Plaza Woburn, Woburn, Massachusetts

• Provided executive support to the Hotel General Manager, conducting administrative needs, schedule management, customer support, vendor

fulfillment and invoicing.

• Promoted to Catering Sales Manager to handle the wedding and social events market at the hotel

Education

Bachelor's Degree in Business Administration and Management • Salem State College • Salem, Massachusetts

Dale Carnegie Training

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