MAHBUB ALI

****-*** ******** **** ****

Mississauga ON L5B 3Y1

acdato@r.postjobfree.com

905-***-****

OBJECTIVE

.A position as an administrative or customer service representative in an

environment that can foster my leadership ability and strong work ethic

while also promoting a meaningful customer experience.

SUMMARY OF QUALIFICATIONS

.Successful experience in welcoming and greeting clients

.Practical hands-on experience in note taking and awareness for clients

.Teamwork skills gained through multiple group work throughout University

career

.Professional in appearance and presentation

EDUCATION

Bachelor of Business Administration, Trent University, Canada

2014

Relevant Courses & Projects

. Strategic Management, Marketing, Accounting, Managerial Accounting,

Human Resource,

.Market Government & Organization, Organizational Theory,

Entrepreneurship, Administration 4830- Community based Research, through

Greater Peterborough Innovation Cluster completed a project entitled: Water

conservation in Greater Peterborough

.Worked for Greater Peterborough Innovation cluster, Trent University, to

assess the feasibility in developing water conservation from rainwater

. Administration 4000- Developed a Strategic Framework and suitable

proposal for strategic development for Galway Cavendish Township

RELEVANT SKILLS

.Oversaw printing & packaging materials for Unilever Bangladesh

.Managing client relations for printing & packaging and delivering the best

service possible

.Monitor quality in the production plant for printing & packaging

.Apprenticeship in managing a medium size press

.Competent with Microsoft Office and Windows Operating System

EMPLOYMENT

Independent Director Master Printing & Packaging Ltd. Bangladesh

2012-present

VOLUNTEER EXPERIENCE

Walkhome Member

Walkhome Program, Trent University, Canada

2011-2012

.To walk people home across campus who feel unsafe during the night-

time and provide safeguard

.Conversed with these students to make them feel comfortable and at

ease

. Perform routine lock-ups at night-time for all the building doors

for safety

Receptionist

Student Accessibility Services, Trent University, Canada

2010-2011

.Greeted student and informed them of a variety of services

.Developed positive relationships with many students and ensured they

were satisfied with their customer experience

.Answered daily phone calls and spoke with students with a positive

and enthusiastic attitude

Founding Member/Coordinator

Leaders of Tomorrow, LLC, Trent University, Canada

2010-2011

.Promoting events for residence students, such as different topic of

discussions between community members, bringing in guest lecturers,

engaging in dialogues for various issues in order to develop a learning

environment in the residence community and beyond.

Note taker

Student Accessibility Services, Trent University, Canada

2009-2010

.Take notes from lectures for student with disabilities in order to

provide them with an inclusive learning environment

.Communicated with these students to help them better understand

lecture material and notes

Legacy Project Coordinator

Teacher's of Tomorrow, LLC, Trent University, Canada

2009-2010

.Created for the first time on campus a survey of students experience

at Trent during their stay at residence

.Created a copy of a DVD for all of the resident students which

included different activities that that they had participated during the

school year

.Greeted student and informed them of a variety of services

Logistic Coordinator

Charity dinner for cancer research foundation, Taylor's College, Malaysia

2007

.Collected funds for cancer research and arranged logistics for the

dinner event

.Pushed the sale of tickets for the event and exceeded organizational

sales goals

.Motivated a team of individuals to also generate sales of tickets

Voluntary Community Service

Pick up Cleanup project, Taylor's College, Malaysia

2007

.Participated in a clean up of the neighbouring area of the college to

help raise awareness to keep the community clean and free of litter

References Available upon Request

Contact this candidate