Breanna Townsend
Customer Service Representative - Bank of America
Bear, DE
*****************@*****.*** - 610-***-****
A position in a company where I can showcase my exceptional customer service skills.
WORK EXPERIENCE
Customer Service Representative
Prom Girl - Middletown, DE - January 2014 to Present
Responsibilities
• Perform routine order related procedure
• Initiate and completed customer transactions quickly and accurately.
Customer Service Representative
Bank of America - July 2012 to Present
Responsibilities
* Requires knowledge of multiple products and ability to deepen or retain relationships through service and
sales
• Promote and sell a business's services and products.
• Perform routine account-related transactions.
Cashier
Walmart - November 2011 to July 2012
Responsibilities
* Help customers find product, as well as answering questions
• Promote and sell a business's services and products
Cashier
Safeway - August 2010 to January 2011
Responsibilities
* Provided superior customer service.
* Operated cash register
* Performed other duties as required.
Cashier/ Cook
Dairy Queen - November 2008 to June 2010
Responsibilities
* Initiated and completed customer transactions quickly and accurately.
* Worked as a "team" member to assure constant and consistent quality, service, cleanliness and value to
each customer
EDUCATION
Delaware Tech Community College
August 2011 to Present