Customer Service Sales

**** **** **. *********, ***** Carolina *****

*********.*******@*****.***

347-***-****

Objective:

To obtain a position in a dynamic corporation that offers an environment for growth and use of my diverse professional skills in Sales and Customer Service.

Employment:

09/23/2013 - Present Convergys Inc. Charlotte, North Carolina

Customer Service Representative (inbound )

* manually setup the subscribers' equipment

* answered any concerns and questions for the subscriber

*quota driven, fast paced environmement.

05/05/2013 – 09/15/2013 Staples Inc. Charlotte, North Carolina

Sales Associate

• Provided fast, friendly customer service

• Proactively contributed to creating a team atmosphere that is flexible and enjoyable

• Assist the General Manager in meeting daily and monthly sales quotas

• June 2013 Employee of the Month

11/10/2010 – 03/10/2013 Target Inc. Charlotte, North Carolina

Sales Associate

• Maintained a safe and friendly environment

• Implemented merchandise presentation standards and signage of the department

• Guaranteed company assets by ensuring adherence to all loss prevention procedures

• Electronics and guest service specialist

• Proactively assisted in E.S.P sales which led to P.O.S growth within the company

09/15/2009 – 10/20/2010 Duane Reade Pharmacy New York, New York

Team Lead

• Assisted the store management team with general supervision in accordance with the company’s policies and procedures.

• Complied to loss prevention standards and audit requirements

• Planned, assigned, and reviewed the work of subordinates

• Complied with cash office procedures, prepared deposits and balanced cash registers.

09/09/2008 – 06/07/2009 B.E.L.L / AmeriCorps Bronx, New York

Teacher’s Assistant

• Prepared and taught mathematics and language arts curriculum for first, second, and third grade

• Prepped my students for the standardize testing

• Counseled and was role model to the student

6/2008 - 11/2008 Metropolitan Hospital Center, New York, NY

Intern

Supervised a small pediatric unit and served as principal assistant to the supervisor of entire department

• Engaged in clerical work, maintained and checked various kinds of records

• Planned, assigned, and reviewed the work of subordinates

• Organized recreational activities for youth in pediatric ward

Education:

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