Customer Service Sales
Resume:
Catherine Ann Elmes ***a **th SE Paris, TX
I can be contacted via email: **********@*****.*** or phone: 903-***-**** HM
903-***-**** CELL
903-***-**** WK
Summary of Qualifications
I have over twenty years’ experience in Customer Service and problem-solving/ resolution. I have
seven years’ experience in Library work throughout school and vocational/ employment programs.
I am competent in web research, records management, as well as written and oral communication.
I also have high-volume cash handling skills, the ability to type 57 wpm/ 11,000 ksph. I am proficient
in Mainframe Systems, VPN environments, Microsoft Office Suites as well as Peachtree, and
Macintosh Software.
Employment History
Weathervane Antiques
General Labor
903-***-**** Jul, 2001
903-***-**** Mar, 2014 - current
1971 Clarksville Part-time Custodial and light maintenance of store facilities. On-call
Paris, TX 75460 site duties such as special sales, projects, or assistance.
TeleTech
Customer Care Associate
Oct, 2013
Mar, 2014 - current
Remote Part-time CCA for Bank of America Benefit Solutions Accounts.
(Health Savings Accts, HRA, FSA, MRA)
Best Buy Product Sales Agent
Oct, 2012
9197 South Peoria St.
Jan, 2013 - assignment completed
Englewood, CO
Remote Seasonal Home based Online Sales of Best Buy Electronics.
80112-5833
Page 1
Acddirect.com ACD Direct
Mar, 2014 - current
1353 N 1075 West
Ste 6 Dec, 2011
Farmignton, UT 84025 Feb, 2012 -Seasonal work
Seasonal inbound call agent for non-profit organizations.
Carla Price (Supervisor)
Cindy Price (Supervisor)
P.O. Box 1176
Lanham, MD 20703
8050 SW Warm
Springs Street
Tualatin, OR 97062
1400 E. Southern
Avenue
Tempe, AZ 85252
3050 Clarksville
Paris, TX 75460
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Other
positions of
past
employmen
t
Macy’s (Seasonal
Commissioned Sales in
Ladies Ready to Wear
Clothing-1998), Lone Star
Overnight Couriers, L.P.
(Dispatch Assistant 1996-
1998), Bank United (Bank
Teller 1996-1997), 7-11
Service Center (Dallas
Metroplex Floating Teller
1996), Bell-Northern
Research (Technical
Library Aide in Learning
Resource Center 1986-
1988).
References
903-***-**** Stephen Shirley (Friend)
Page 3
Contact this candidate