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Manager Customer Service

Location:
Hyderabad, AP, India
Posted:
March 24, 2014

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Resume:

N iyaz Ansari

*****.********@*****.***

+91-812*******/ +91-812*******

Senior Recruitment P rofessional

~Technical and Professional Recruitment from Ent ry –level to Executive~

~Build Exceptional Client and Candidate Relationship~

Career Aspiration:

• Recruiter with a passion for matching qualified candidates to appropriate, available

job openings, I always t ry to be self-dependent, Patience is my key factor and I would

love to work as much as possible, I do have good listening skills too. Seeking for the

opportunity of an executive position in the Technical Recruiting.

AREA OF STRENGTH I NCLUDES

• Mul ti – location Recruitment

• Application Tracking System

• Web Based sourcing/Recruitment.

• Build Strong referral Network

• Vir tual Team Management

• HRIS

• Client / H i r ing Manager Relationship

• Offer negotiation and Closing

P ROFESSIONAL EXPER IENCE:

TekWissen LLC A ug 2013-

P resent

www.tekwissen.com

Talent Acquisition Lead

A Human Resources Technical Recruiting Consultant – utilizing new and established

methodologies and strategies to increase revenue, reduce costs, improve retention and

s treamline hir ing processes to create a competitive advantage. Extensive recruiting

experience for Fortune 500 corporations, medium-size and start-up companies

• Full life-cycle recruiting of all levels of staff and departments in: software &

hardware development, IT, e-commerce, manufacturing, professional services.

• Seasoned national and international recruiter for high volume, hard-to-fill and niche

market positions

• Identified 90% - 100% match candidates, reducing cost per hire to $3k - $5k

• Recruitment of entire teams and departments, increasing productivity and reducing

t urnover by 35%

• Effective partner with HR and Management to establish and maintain hi ring

p rocesses and metrics

• Team with hir ing managers to develop job descriptions and effective marketing

s trategies

• Continued success in direct sourcing, networking, referrals, Internet, job boards and

job fairs

• Developed behavioral interviewing questions to improve retention and reduce

t urnover

• Create and implement staffing department policies and procedures, including work

force planning

• Managed relocation, visas, background checks, drug screening, EEO, AA, and

terminations

• Management of contract, contingency and retained search agencies, including fee

negotiation

• Compensation analysis and negotiation for both employees and consulting staff

Title: Sr. Technical Recruiter June, 2012-

J uly, 2013

• Here I was working as a Sr. Technical Recruiter for one of our direct client, for which

I have a Vi r tual team of 4 members.

• Involved in entire life cycle of the recruiting process, from initiation to completion.

T his includes sourcing of resume, short-listing or screening, interviewing the short

l isted candidates, compensation and benefits negotiation followed by final selection.

• Extensive Experience in working with Direct Client Requirements.

• Working extensively with Green Card Holders, US Citizens for Contact/Contract to

H i re Job Orders with In ternational Clients and closely worked with Account

M anagers to get the job done.

• Source and screen resumes, conduct phone interviews, recommend qualified

candidates to Accounts manager for interviews, check references, update candidates

on the recruitment process, and negotiate and close desirable candidates in a very

competitive talent market.

• Screening the profiles and scrutinizing the resource by having a brief conversation

over the phone and submitting the resume to the Accounts Manager.

• Developed and maintained a network of contacts to help identify and source

qualified candidates.

• Conferred with management and supervisors to identify personnel needs, job

specifications, job duties, qualifications and skills.

• Coordinated communications between consultant, clients and managers.

• Use effective resourcing strategies such as Portals, Dice, In ternet sourcing,

networking, employee referrals, and direct mailing & resume databases.

• Co-ordinate with other recruiters to ensure that as a team we rapidly identify

quality candidates, reduce t ime to fill, build a diverse candidate database.

• Conducted preliminary interviews per criteria and needs.

• Worked on various requirements and contract positions on W2, 1099 hourly /

Salary /Fulltime positions.

• Coordinated the process of selection and negotiating the salary with perspectives.

• Maintained close interaction with all Account Manager.

Title: Technical Recruiter August, 2011- May,

2012

• Recruited qualified professionals in the technology industry

• Involved in full life cycle recruiting

• Sourced and reviewed resumes via networking, referrals, email, job boards, and

social media

• Edited and created job descriptions to post on job boards

• Recruited consultants with expertise in the followings areas: SAP, .NET, Oracle,

C/C++, Java, Web/Software Developers, DBA’s, System Administrators, Business

A nalyst, and various other skill-sets

• Following-up with candidates and clients to ensure their satisfaction and provide

exceptional customer service

• Qualifying candidates by gaining an understanding of work history, professional

skills, and salary requirements.

Maintaining Document:

• Daily Report

• Monthly Report-Continuous Improvements works, Concerns.

• Monitoring work f low.

Technical Skills:

• M S Office, Tally 7.2.

• Excellent communication, interpersonal and problem solving skills.

• Mul ti tasking

Awards & Rewards:

• The Best performer of the month in Recruitment.

• The 2nd Best Presentations in Seminars for Individual.

• The member of Best Team Presentation in Seminar.

E ducation:

M BA: completed an MBA from ABARSH BUSINESS SCHOOL in 2012 with 71%

PGPM : completed the PGPM from ABARSH BUSINESS SCHOOL in 2012 with 70%

B.B.M :- Completed the B.B.M course from Bangalore University in 2010 with 66%.

Class 12th :- Completed in 2007 from C.B.S.E Board with 49%.

Class 10th :- Completed in 2005 from C.B.S.E Board with 45%.

Computer Proficiency

• MS Office, MS Excel, MS Word, MS PowerPoint, Outlook etc.

• Excellent in MS Excel

• Typing speed of 35-40 WPM

PERSONAL DETA I LS:

• Father’s Name : MD. Kayum Ansari

• Date of Bi rth: 12th A pril 1988

• Languages Known: English, Hindi, Bengali

• Ma rital Status: Single

• Hobbies: Listening to Music, Playing Cricket.

• Permanent Address: At- East Kenda Colony, P.O- Kenda, Dist- Burdwan,

713342 (WB)

• Cur rent location : Surabhi complex, 2nd f loor, Railway New Colony, VIZAG,

AP

Declaration:

I hereby declare that above furnished information are t rue to my best of knowledge.

Niyaz Ansari



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