Accounts Payable Service

Zienah Elmarzouky

********@*****.***, 484-***-****

Permanent Address:

** *** **** *****,

Wernersville, PA 19565

Personal Mission Statement

I am pursuing a career in the non-profit/health and human service arena that will combine

my desire to positively impact the lives of those in need with my professional and volunteer

experiences.

Strengths and Skill Sets

Project/Case management Results-oriented

Positive Attitude Excellent people skills

Dedicated and Hardworking Bilingual – Arabic

Problem solving Strategic Planning

Computer Proficiency - Microsoft Word, Excel, and PowerPoint

Education

Currently pursuing Master’s Degree

Bachelor of Arts in Sociology - May 2010

Kutztown University of Pennsylvania, Kutztown, PA

GPA: 3.0

Work Experience

Family Promise of Berks County, Reading, PA

HPRP Caseworker/Teen Homelessness, 12/2010 – 3/2011

• Provided guidance to clients including assisting them with housing and

employment searches

• Assisted in connecting clients to cooperating social service agencies

• Coordinated and participated in education, training and community awareness

programs

Tiny Treasures Nursery Kenhorst, PA

Student teacher, Summer 2004

• Worked one-on-one with students from ages one to seven

• Care included feeding, teaching alphabet and counting, reading

Queen City and Heidelberg Family Restaurants Reading/Robesonia PA

Hostess/ Waitress, 2006-December 2011

• Greeted, and served customers

• Managed staffing issues, scheduling, accounts payable, register reconciliation

Berks Women In Crisis Reading, PA

Full time councilors advocate, September 6, 2011-October 15, 2012

• Domestic and Sexual Violence councilor

• Help the women set up a goal plain for housing and a safety plain for after the

shelter

• Do one-on-one counseling with the children and activities

• Conduct educational lectures on chemical dependency, codependency, safety

planes, domestic violence, etc.

Caron Foundation Wernersville, PA

Full time councilor assistant, October 15, 2012-till present

• Monitoring & assessing patients behavior (eating disorders, psychiatric

disorders, aggressive & self-injurious behaviors

Assist with runaway/AMA/ASA protocol

o

Document patient behavior

o

De-escalate patients

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• Organize Patients

• Present educational lectures related to chemical dependency

• Manage the admissions & transfer process for the patients

Luggage checks, transfer luggage weighing up to 50 lbs, manage

o

patient belongings & orient patients to new community

• Follow Medical Unit sleep protocols for patients.

• Follow protocol for patients retuning from off-site passes, including but not

limited to: UDS, breathalyzers & luggage checks

• Responsible for daily room checks & periodic room searches

• Meeting with families upon admissions to facilitate orientation and conduct

tours.

Volunteer Experience

Almana Girls Orphanage Cairo, Egypt

Almana is a orphanage located in Cairo, Egypt that consist of eight young girls and 10

mothers who rotate hours to provide and be like a mother to the orphans.

• Fundraising to support the mission

• Mentored girls in reading, writing and life lessons

Cancer Hospital Cairo, Egypt

• Provided comfort and personal supplies to the children in need

• Read books and played games with children

The Islamic Center of Reading, Reading, PA

The Islamic Center of Reading is the first Mosque in Berks County

• Sunday school teacher of Islamic studies

• Organized class trips

Inter Faith Reading, PA

Inter Faith is a forum that brings religious leaders and interested community members

together to learn from one another and create synergies among the religions.

• Provided marketing/photography support for website and flyers

• Assisted in composing comments and materials for discussions

People First Reading, PA

People First is a day-long event during which the Queen City Family Restaurant closes its

doors to the general public for the day to provide local, homeless with a free meal,

clothing and entertainment.

• Assisted with feeding the homeless

• Organized clothing drives and assisted with clothing distribution

• Provided transportation

United way of Berks County Reading, PA

United Way is a non-profit organization that helps raise money for other non-profit

organizations.

• Loan Campaign Specialist

• Went around to organizations to speak about the non-profit organizations and to

raise money

References

Furnished Upon Request

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