Engineer Pvt Ltd

CURRICULAM VITAE

R. Ramakrishna E mail: *************@*****.***

LIG 477, Housing Board Colony *************@*****.**.**

Anantapur 515001. Phone: 809-***-**** / 996-***-****

Career Objective

A Challenging position that can utilize my knowledge to serve the corporate world delivering quality products /

service to customers and also attain a significant position in the field of Information Technology.

Professional Experience

ADECCO

Sr. Desktop Engineer.

Out Sourcing for Wipro InfoTech Pvt Ltd for SUZLON ENERGY LTD.

From April 2013 to Till Date.

Prim access Technologies

Sr. Desktop Engineer.

Out Sourcing for Wipro InfoTech Pvt Ltd for SUZLON ENERGY LTD.

From May 2010 to April 2013.

Cyber Solutions

Service Engineer.

From Feb 2007 to Feb 2008.

Educational Qualifications

Bachelor of Commerce from S.K University, Anantapur in the year 2006.

Intermediate (c.e.c) in SSBN junior College, Anantapur, in the year 2003.

X std. from C.B.S.E, Anantapur in the year 2001.

Summary of Experience:

PC Assembling and troubleshooting peripheral Devices.

Installing Windows 7, 2000, 2003 and XP Professional. Linux

Installing Common Software Applications, Data Backup.

Installing and maintaining of Workstations, O.S i.e. Windows platforms, Network printers,

Maintaining regular updates for the Windows Operating Systems.

Antivirus Installation and Maintain regular updates.

W ork upon Ms Office.

Installing and Configuring Outlook.

Configuring Router, Vlans,

Anti-virus management and updating OS patches using Windows Software Updates Server

(WSUS).

Responsible for configuring, maintaining and troubleshooting of LAN Network.

Configuring Windows machines, on workgroups in Internet and Intranet Setup.

Configuring mails in Black Berry phones at client side.

Giving Permissions and applying security policies to Users.

Providing Support through Remote for any software technical related issues.

Logging IMAC Calls.

Maintaining and updating E asset Details.

Asset arrangement needs to be done to user on prior approval.

To be Follow ITSD Governance policy.

Logging a call for on call Engineer for remote locations through partners.

Providing / technical services such as operating guidance.

Monthly visiting Remote location Sites for as Branch Visit Activity.

Responding to inquiries from Staff, Administrators, Service Providers site personnel and Outside

vendors etc. to provide technical assistance and support.

Supervising the administration of systems which are in network to ensure the availability of

services to authorized users.

Completing logged calls in IT service desk within SLA time for ensuring accuracy.

Technical Qualification

Operating Systems:

Windows XP/2000/2003/7

Networking

Installing, configuring and Troubleshooting the Maintaining Local Area Networks (LAN),

Dialup Networks,

Hub, Switch, and Modem & Router.

Hardware

Assembling, configuring and Trouble shooting of Desktop's, Laptop’s & systems Peripherals.

Personal Strengths

Comprehensive Problem Solving.

Ability to deal with people diplomatically.

Fast learning capability, cares responsibilities.

Willingness to learn & Hardworking.

Adaptability.

Desire to grow and Learn New technology

Communication skills (Oral and English)

Self-motivation and ability to work with minimum supervision.

Personal Details

Name : R. Ramakrishna

Nationality : Indian.

Sex : Male.

Date of Birth : 17/05/1982.

Languages known : English, Hindi Marathi & Telugu.

Permanent address : H no: 514 Housing board, Anantapur 515001

Declaration:

I hereby declare that the above written particulars are true to the best of my

knowledge

and belief.

Date:

Place: (R. Ramakrishna).

Reference:

K. Santhana Jothi

Regional Manager Wipro (Suzlon Client)

Chennai

Ph: 096********

Contact this candidate