Customer Service High School

Christopher R. Morales

Experience

LANI / LSI-LPS Refinance Dept., Irvine, CA

Title Insurance and Refinance Dept. Oct. 2012 - Apr. 2013

July.2013- Oct. 2013

. QC all CA. and CO. search package

. Assured that the borrower and notary public signed all legal documents

in order to record

. E-File all Deed trust & Subordination are in order to record

. Was assigned to abstract order chase to follow up with the abstracter

for ETA'S on finished products

. Constantly monitored E-mail and replied in a timely manner

. Uploaded Date-Down requests for CA and CO GI Property searches

. Uploaded search packages to ELS system make sure all is done within

48hr turn time as directed

. Scanned Legal Documents for Tile Recordings

. Operated Office Equipment: Photocopier, Fax, Telephones

LPS Default & Closings

Customer Service Oct. 2007 -

Aug. 2011

. Distributed files to be examined for foreclosures for in-house and

outsource

. Constantly monitored emails and replied in a timely manner

. Uploaded date-down requests for CA and NV

. Performed GI Property searches

. Scanned legal documents for title recordings

. Operated office equipment

Land America Title, Irvine, CA

Customer Service/Open Orders Desk July 2002 -

June 2007

. Scanned legal documents for title recordings

. Pulled files from shelves and filed away

. Operated office equipment

. Distributed incoming and outgoing mail

Southland Title Inc., Irvine, CA

Open Orders Desk Aug. 1998 - June

2002

. Scanned legal documents for title recordings

. Pulled files from shelves and filed away

. Interacted with various couriers as to obtaining all proper info for

the deliverance of mail

. Distributed incoming and outgoing mail

. Maintained the mail room well-stocked with office supplies

First American Title Company, Santa Ana, CA

Customer Service Apr. 1995 - July

1998

. Scanned legal documents for title recordings

. Pulled files from shelves and filed them away

. Distributed incoming and outgoing mail

Skills

Professional with a high sense of responsibility, punctuality, phone

etiquette, discretion, and confidentiality; excellent communication and

customer service skills; exceptional multi-tasking abilities

Education

Santa Ana College, Santa Ana, CA

Computer Science

Santa Ana High School, Santa Ana, CA

Diploma

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